BPO QA Manager

Work Setup: On-site in MOA, Pasay Shift Schedule: Shifting Schedule Required Qualifications: Bachelor’s/College Degree Non-nego: Must have an insurance account background (preferable in Life and Annuities), as a QA Non-nego: Extensive knowledge of NPS, CSAT, and 7 QC tools Non-nego: Knowledge of Quality framework deployment in new transitions 5+ years in...

Work Setup: On-site in MOA, PasayShift Schedule: Shifting ScheduleRequired Qualifications:Bachelor’s/College DegreeNon-nego: Must have an insurance account background (preferable in Life and Annuities), as a QANon-nego: Extensive knowledge of NPS, CSAT, and 7 QC toolsNon-nego: Knowledge of Quality framework deployment in new transitions5+ years in a QA...

Position Summary: The Quality Assurance Manager in a Business Process Outsourcing (BPO) environment is responsible for developing, implementing, and managing quality assurance (QA) systems and processes to ensure customer satisfaction, compliance with client requirements, and the delivery of high-quality services. This role involves collaborating with...

Position Summary: The Quality Assurance Manager in a Business Process Outsourcing (BPO) environment is responsible for developing, implementing, and managing quality assurance (QA) systems and processes to ensure customer satisfaction, compliance with client requirements, and the delivery of high-quality services. This role involves collaborating with...

About TASQ Staffing SolutionsWe are a leading staffing solutions provider in the Philippines, specializing in BPO talent acquisition and management.Salary Range: ₱40,000 - ₱60,000 per monthJob Description:As a Quality Assurance (QA) expert in our BPO team, you will be responsible for ensuring that our clients' quality standards are met. You will work...

Job Summary: The QA/Production Officer is expected to develop and document test plans, test cases, and testing strategies based on requirements. Identify key metrics to measure testing effectiveness and quality. Reports to: System Manager (IT) Responsibilities  Conduct manual and automated testing to identify bugs and ensure functionality.  Test...

Job Summary: The QA/Production Officer is expected to develop and document test plans, test cases, and testing strategies based on requirements. Identify key metrics to measure testing effectiveness and quality. Reports to: System Manager (IT) Responsibilities  Conduct manual and automated testing to identify bugs and ensure functionality.  Test...

Requirements:Minimum of 2 years undergraduateMust be amenable to work onsite in MOA, Pasay, and shifting scheduleMust have a minimum of 1 year of experience as a Quality Analyst in the BPO IndustryGood communication skillsGood knowledge of Quality ToolsPreferably with insurance account experience

Requirements: Minimum of 2 years undergraduate Must be amenable to work onsite in MOA, Pasay, and shifting schedule Must have a minimum of 1 year of experience as a Quality Analyst in the BPO Industry Good communication skills Good knowledge of Quality Tools Preferably with insurance account experience

Requirements: Minimum of 2 years undergraduate Must be amenable to work onsite in MOA, Pasay, and shifting schedule Must have a minimum of 1 year of experience as a Quality Analyst in the BPO Industry Good communication skills Good knowledge of Quality Tools Preferably with insurance account experience

Work setup: Full onsite in MOA, PasayShift Schedule: Graveyard shiftNon-negotiable Qualifications:> Graduation (in any stream) or diploma> At least 5 years of BPO Operations Management experience in Customer Service (BFSI Preferred) - Voice and/or Back office Operations> Strong financial background> Good tenure

Work setup: Full onsite in MOA, Pasay Shift Schedule: Graveyard shift Non-negotiable Qualifications: > Graduation (in any stream) or diploma > At least 5 years of BPO Operations Management experience in Customer Service (BFSI Preferred) - Voice and/or Back office Operations > Strong financial background > Good tenure

Job Title: Quality Assurance DirectorAbout Growthfn:Growthfn is a leading provider of business process outsourcing solutions. Our team of experts helps businesses streamline their operations and improve customer satisfaction.Salary: $80,000 - $110,000 per yearJob Description: As a Quality Assurance Director at Growthfn, you will be responsible for developing...

Work setup: Full onsite in MOA, Pasay Shift Schedule: Graveyard shift Non-negotiable Qualifications: > Graduation (in any stream) or diploma > At least 5 years of BPO Operations Management experience in Customer Service (BFSI Preferred) - Voice and/or Back office Operations > Strong financial background > Good tenure

Key skillsPHRNUSRNHealthcare IndustryBPO trainerProcess trainerJob Title: PHRN / USRN - Training Assistant ManagerBasic salary: PHRN - 40K, USRN - 50KWork schedule: ShiftingWork set up: HybridSite Assignment: MOA PasayInterview Process: OnsiteQUALIFICATIONS:• Must have active PHRN and USRN License, can try PHRN license only with good relevant experience•...

Key skills BPO training BPO trainer Content designing and development Designing Training Modules Job title: Content Developer Work set up: Hybrid (Pasay-MOA) Work shift: Shifting Salary: 30K Target start date: ASAP The role is primary responsible is to: •Partner with internal and external client/stakeholders to identify and analyze process performance...

Key skills PHRN USRN Healthcare Industry BPO trainer Process trainer Job Title: PHRN / USRN - Training Assistant Manager Basic salary: PHRN - 40K, USRN - 50K Work schedule: Shifting Work set up: Hybrid Site Assignment: MOA Pasay Interview Process: Onsite QUALIFICATIONS: • Must have active PHRN and USRN License, can try PHRN license only with good...

OverviewTASQ Staffing Solutions is seeking a highly skilled BPO Operations Director to lead our customer service team in MOA, Pasay.Salary and BenefitsWe offer a competitive salary range of ₱80,000 - ₱120,000 per month, depending on experience. Our comprehensive benefits package includes medical and dental insurance, paid time off, and opportunities for...

Key skills PHRN USRN Healthcare Industry BPO trainer Process trainer Job Title: PHRN / USRN - Training Assistant Manager Basic salary: PHRN - 40K, USRN - 50K Work schedule: Shifting Work set up: Hybrid Site Assignment: MOA Pasay Interview Process: Onsite QUALIFICATIONS: • Must have active PHRN and USRN License, can try PHRN license only with good...

At Ayuda Business Management solution Inc, we are seeking a highly skilled Operational Excellence Leader to join our team. As an Operational Excellence Leader, you will be responsible for driving process improvements, enhancing efficiency, and ensuring compliance across various BPO industries.About the RoleThis is an exciting opportunity for a seasoned...