BPO QA Manager

About the Role:TASQ Staffing Solutions is seeking a seasoned QA expert to join our team. As a QA Manager, you will play a crucial role in ensuring the quality of our services in the insurance department. You will be responsible for leading our QA team and implementing quality frameworks in new transitions.Your key responsibilities will include working...

Work Setup: On-site in MOA, Pasay Shift Schedule: Shifting Schedule Required Qualifications: Bachelor’s/College Degree Non-nego: Must have an insurance account background (preferable in Life and Annuities), as a QA Non-nego: Extensive knowledge of NPS, CSAT, and 7 QC tools Non-nego: Knowledge of Quality framework deployment in new transitions 5+ years in...

Work Setup: On-site in MOA, Pasay Shift Schedule: Shifting Schedule Required Qualifications: Bachelor’s/College Degree Non-nego: Must have an insurance account background (preferable in Life and Annuities), as a QA Non-nego: Extensive knowledge of NPS, CSAT, and 7 QC tools Non-nego: Knowledge of Quality framework deployment in new transitions 5+ years in...

Key Responsibilities:The QA Manager will be responsible for leading our QA team and ensuring the highest quality of services in our insurance department. Key responsibilities include:* Leading QA team to implement quality frameworks in new transitions* Working closely with team members to deploy quality tools and analyze results* Identifying areas for...

Position Summary:The Quality Assurance Manager in a Business Process Outsourcing (BPO) environment is responsible for developing, implementing, and managing quality assurance (QA) systems and processes to ensure customer satisfaction, compliance with client requirements, and the delivery of high-quality services. This role involves collaborating with...

Position Summary: The Quality Assurance Manager in a Business Process Outsourcing (BPO) environment is responsible for developing, implementing, and managing quality assurance (QA) systems and processes to ensure customer satisfaction, compliance with client requirements, and the delivery of high-quality services. This role involves collaborating with...

Position Summary: The Quality Assurance Manager in a Business Process Outsourcing (BPO) environment is responsible for developing, implementing, and managing quality assurance (QA) systems and processes to ensure customer satisfaction, compliance with client requirements, and the delivery of high-quality services. This role involves collaborating with...

Job Description:As a QA Manager at TASQ Staffing Solutions, you will be responsible for ensuring the highest quality of services in our insurance department. We are looking for an experienced professional who can lead our QA team and drive excellence in quality framework deployment.In this role, you will have the opportunity to work on new transitions,...

Job Summary: The QA/Production Officer is expected to develop and document test plans, test cases, and testing strategies based on requirements. Identify key metrics to measure testing effectiveness and quality. Reports to: System Manager (IT) Responsibilities  Conduct manual and automated testing to identify bugs and ensure functionality.  Test...

Job Summary: The QA/Production Officer is expected to develop and document test plans, test cases, and testing strategies based on requirements. Identify key metrics to measure testing effectiveness and quality. Reports to: System Manager (IT) Responsibilities  Conduct manual and automated testing to identify bugs and ensure functionality.  Test...

Requirements:Minimum of 2 years undergraduateMust be amenable to work onsite in MOA, Pasay, and shifting scheduleMust have a minimum of 1 year of experience as a Quality Analyst in the BPO IndustryGood communication skillsGood knowledge of Quality ToolsPreferably with insurance account experience

Requirements: Minimum of 2 years undergraduate Must be amenable to work onsite in MOA, Pasay, and shifting schedule Must have a minimum of 1 year of experience as a Quality Analyst in the BPO Industry Good communication skills Good knowledge of Quality Tools Preferably with insurance account experience

Job Summary: The QA/Production Officer is expected to develop and document test plans, test cases, and testing strategies based on requirements. Identify key metrics to measure testing effectiveness and quality.Reports to: System Manager (IT)Responsibilities Conduct manual and automated testing to identify bugs and ensure functionality. Test software...

Requirements: Minimum of 2 years undergraduate Must be amenable to work onsite in MOA, Pasay, and shifting schedule Must have a minimum of 1 year of experience as a Quality Analyst in the BPO Industry Good communication skills Good knowledge of Quality Tools Preferably with insurance account experience

Work setup: Full onsite in MOA, PasayShift Schedule: Graveyard shiftNon-negotiable Qualifications:> Graduation (in any stream) or diploma> At least 5 years of BPO Operations Management experience in Customer Service (BFSI Preferred) - Voice and/or Back office Operations> Strong financial background> Good tenure

Work setup: Full onsite in MOA, Pasay Shift Schedule: Graveyard shift Non-negotiable Qualifications: > Graduation (in any stream) or diploma > At least 5 years of BPO Operations Management experience in Customer Service (BFSI Preferred) - Voice and/or Back office Operations > Strong financial background > Good tenure

Work setup: Full onsite in MOA, Pasay Shift Schedule: Graveyard shift Non-negotiable Qualifications: > Graduation (in any stream) or diploma > At least 5 years of BPO Operations Management experience in Customer Service (BFSI Preferred) - Voice and/or Back office Operations > Strong financial background > Good tenure

Job DescriptionGrowthfn is seeking a highly skilled Senior Quality Assurance Director to join our team. In this role, you will be responsible for developing and implementing quality assurance systems and processes to ensure customer satisfaction and compliance with client requirements.About the RoleThis is a leadership position that involves collaborating...

Job title: Quality Analyst - PHRN (licensed nurse) Work set up: Onsite in MOA, Pasay Work schedule: Shifitng Salary: 35-37k package Start date : ASAP Qualifications : • Team mentoring, engagement and coaching skills • Clear writing and verbal communication • Demonstrated problem-solving skills and the ability to do multi-tasking • Candidate should...

Job title: Quality Analyst - PHRN (licensed nurse)Work set up: Onsite in MOA, PasayWork schedule: ShifitngSalary: 35-37k packageStart date : ASAPQualifications :• Team mentoring, engagement and coaching skills• Clear writing and verbal communication• Demonstrated problem-solving skills and the ability to do multi-tasking• Candidate should have a...