Service Center Manager

About Our TeamAxos Business Center is a dynamic and innovative company that delivers financial tools and services to individuals, small businesses, and companies. We are committed to providing exceptional customer experiences and driving business results through process improvements and strategic initiatives.We are seeking a Contact Center Supervisor to join...

Operations Manager, Consumer Banking Contact CenterAxos Business CenterNegotiableOn-site - Taguig 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionAxos Business Center, CorpAbout This JobDirect oversight and day-to-day management of the Contact Center, proactive identification and execution of operational efficiencies, ensure adherence to established...

About the Role:We are looking for a skilled and experienced individual to join our team as a Process Specialist in the Healthcare Call Center. The ideal candidate will have expertise in customer service and IVR systems, with a proven track record of delivering high-quality results in a fast-paced environment.Key Responsibilities:Provide exceptional customer...

The Distribution Center Manager is responsible for overseeing all aspects of our high-volume distribution center. This includes managing warehouse capacity, daily output process, headcount, and staff hours, as well as developing and implementing processes to ensure compliance with company policies and procedures.Responsibilities:Lead the organization's...

About This JobAxos Business Center is seeking a skilled Financial Operations Manager to lead the Contact Center team. As a key member of our operations team, you will be responsible for managing day-to-day activities, identifying operational efficiencies, and ensuring adherence to established processes and procedures.You will provide guidance and support to...

Contact Center Operations:We are seeking a highly skilled Contact Center Operations Specialist to join our team. The successful candidate will be responsible for managing real-time operations, ensuring the smooth execution of contact center activities, and analyzing data to improve our services.This role demands a professional with expertise in monitoring...

Job Description Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times...

About the RoleWe are seeking a dedicated Healthcare Call Center Professional with 2 to 4 years of experience in customer service. The ideal candidate will have expertise in IVR systems and healthcare call centers.ResponsibilitiesHandle inbound and outbound calls in a healthcare call center environment.Utilize IVR systems to manage and route calls...

Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training. Improve service quality by analyzing processes, setting standards, and implementing strategic changes. Provide technical support to enhance operational performance and resolve customer issues promptly. Foster customer loyalty through...

As a Data Analytics Manager at Axos Business Center, you will play a critical role in delivering data-driven insights and technology solutions. This position requires a unique blend of business analysis, data analytics, AI/automation expertise, and Agile delivery experience.ResponsibilitiesManage a team to deliver high-quality data analytics and technology...

Background in finance or banking is preferredJob Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training....

Background in finance or banking is preferredJob Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training....

About Axos Business CenterCompany OverviewWe're a digital-first company delivering financial tools and services that empower individuals, small businesses, and companies to manage their money with ease. Our team of innovators is passionate about providing technology-driven solutions that offer unparalleled value to our customers.

Job Overview:We are seeking a highly skilled and experienced individual to fill the role of Process Specialist in our Healthcare Call Center. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and implementing process improvements to enhance service delivery.Responsibilities and...

We are currently seeking a skilled Call Center Professional to join our dynamic team at JobsAvenuePH in Taguig. As a Call Center Professional, you will play a crucial role in ensuring that our customers receive top-notch service and support.The successful candidate will have at least 6 months of BPO experience and possess strong communication skills. We...

As a Learning Content Designer at Axos Business Center, you will be responsible for designing and implementing training programs that align with the company's goals and objectives. You will work closely with subject matter experts to identify training needs and develop effective training solutions.Responsibilities:Determine the learning needs of employees...

**About Axos Business Center**We are a digital-first company delivering financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. Our team of innovators is excited to provide technology-driven solutions that offer unbeatable value to our customers.As a Quality...

About RCBCRCBC is a leading financial institution that provides innovative banking solutions to its customers. Our data center operations team plays a critical role in ensuring the smooth operation of our systems.Job Description:We are seeking a highly skilled Data Center Operations Analyst to join our team. The successful candidate will be responsible for...

Neksjob Corporation seeks a Contact Center Operations Supervisor to lead our team in providing exceptional customer service. As a WFM Supervisor, you will be responsible for overseeing all operational support aspects of our contact center.Key responsibilities include:Staffing and scheduling managementForecasting and reportingQuality assurance and...

We are looking for a dedicated and customer-focused individual to fill the role of Call Center Agent at Neksjob. As a Call Center Agent, you will play a critical role in providing excellent customer service and support to our clients.About the RoleThe primary responsibility of this position is to provide exceptional customer service and support to our...