Customer Service

11 hours ago


Makati, Philippines Marie France Bodyline International, Inc. Full time

Customer Service and Sales Specialist Are you a motivated and enthusiastic professional with a strong sales mindset? If you’re passionate about delivering great customer experiences and have a knack for sales, we want you on our team We’re looking for a Customer Service and Sales Specialist who excels at upselling and is confident in interacting with clients across various communication channels As a Customer Service and Sales Specialist, you will not only provide top-quality support to our clients but also play a crucial role in driving sales through proactive engagement. Your ability to connect with clients, both through voice and non-voice mediums, and effectively upsell our services will be key to your success in this role. Job Description: Confidently interact with clients across all social media platforms, answering inquiries and booking appointments to come to our centers. Provide exceptional client support and ensure a positive overall customer experience using various social media platforms. Act as the first point of contact, creating a welcoming and positive impression for potential clients. Proactively manage and nurture potential clients, with a strong focus on upselling and driving additional sales. Qualifications: Candidate must possessstrong proven experience in inbound/outbound sales calls or the like. Possess clarity in communicating, superb verbal and written communication skills. Must be quick in understanding direction and empathetic in responding to clients’ inquiries. Previous experience in a customer service role is preferred Sound judgment and excellent problem-solving skills Ability to respond appropriately under pressure Adept in providing a positive customer experience Can handle customer service and social media at the same time. Required skill(s): Customer account management, Customer Care, Communication skill, and Social Media. Ability to multi-task and cater to a number of clients at the same time. At least 2 years (s) of working experience in the related field is required for this position. Applicants must be willing to work on-site in Makati City. #J-18808-Ljbffr


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