L1 Service Desk

Overview Role: L1 Help Desk Analyst Position Summary: The Level 1 Help Desk Analyst provides first-line technical support to internal employees, resolving basic hardware and software issues. This role is essential in ensuring smooth day-to-day IT operations and maintaining high level of user satisfaction. Key Responsibilities Respond to help desk tickets,...

OverviewRole: L1 Help Desk AnalystPosition Summary: The Level 1 Help Desk Analyst provides first-line technical support to internal employees, resolving basic hardware and software issues. This role is essential in ensuring smooth day-to-day IT operations and maintaining high level of user satisfaction.Key ResponsibilitiesRespond to help desk tickets,...

JOB DETAILS: Company Profile: A leading global BPO company, providing exceptional customer service and technical support solutions to its clients. Position: Service Desk Company Industry: BPO Company Location: Quezon City Schedule: Shifting Salary: Php 26K - Php 30k for L1 - Php 30k-35k for L2 Work set up: Onsite BENEFITS: 13th Month Pay HMO coverage...

JOB TITLE:Service Desk Analyst – L1 (Cantonese Speaker)LOCATION:Quezon City, PhilippinesWORK HOURS:ShiftingSummaryWe are looking for a dedicated and customer-orientedL1 Service Desk Analystwho is fluent inCantoneseto join our IT support team. In this role, you will serve as the first point of contact for users requiring technical assistance. You will...

JOB DETAILS: Company Profile: A leading global BPO company, providing exceptional customer service and technical support solutions to its clients. Position: Service Desk Company Industry: BPO Company Location: Quezon City Schedule: Shifting Salary: Php 26,000 Work set up: Onsite BENEFITS: 13th Month Pay HMO coverage starting on Day 1 Paid Time-Off...

HIRING! 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package) COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) ...

Role: Cisco L1- Service Desk - IT Infrastructure field supportJob Description:Three to four (3-4) years' experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance...

Senior Service Desk Analyst L2/L3 - WFH | Dayshift Probe CX Makati, National Capital Region, Philippines Supporting the team to ensure that escalated tickets from the L1 Service Desk are resolved without the need for developer engagement. This role will support the deployment of new stores equipment remotely, completing configuration of hardware and...

URGENT HIRINGIT SERVICE DESK | START ASAPVirtual Process Only via MS Teams. Earn Up to PHP 40,000 MonthlyPosition: IT Service DeskLocation: Eton Centris, Quezon CityWork Setup: Onsite | Night ShiftStart Date: September 29, 2025Qualifications.At least a High School Graduate1-2 Years IT Service Desk experience in an international/BPO settingProficient in...

Qualifications:At least 1 year service desk experienceMust have a strong background in ServiceNow (SNOW) & Active Directory (AD)Must have voice and international accountJob Types: Full-time, PermanentPay: Php30, Php35,000.00 per monthBenefits:Company eventsHealth insuranceLife insuranceOn-site parkingPaid trainingPay raisePromotion to permanent...