IT Service Desk 30K Package

5 days ago

Quezon City, Philippines JK Network Services Full time

HIRING 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package)

COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services.
Position: Service Desk Analyst
Company Industry: BPO Company
Work Location: Quezon Ave Quezon City
Work Schedule: Shifting Schedule
Salary: Php 30,000 (Package)
Work Set-Up: Full Onsite

BENEFITS:
Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG, etc.)
HMO/Insurance Coverage
13th Month Pay
Full time Employment
VL and SL

JOB REQUIREMENTS:
Open to Bachelor’s Degree, High School Graduates, and Undergraduates.
At least 1 year of experience in IT Service Desk, Helpdesk (Hardware and Software)
Strong knowledge of Windows OS, MS Office, Outlook, and Active Directory
Experience with ITSM tools like ServiceNow, BMC Remedy, or equivalent
Ability to work in Shifting Schedule.
Willing to work ONSITE.

JOB RESPONSIBILITIES:
Provide L1 technical support for IT-related queries via phone, email, and chat.
Troubleshoot hardware, software, and network issues for end-users
Log, track, and escalate tickets using ITSM tools (e.g., ServiceNow)
Reset passwords, manage user access requests, and ensure security compliance
Follow ITIL best practices for incident, problem, and change management
Collaborate with L2/L3 teams for complex issue resolution
Maintain a knowledge base and document troubleshooting steps
Provide remote desktop support and guide users through troubleshooting steps
Ensure SLA (Service Level Agreement) compliance and timely issue resolution

RECRUITMENT PROCESS (ONLINE):
HR Interview
Technical Assessment
Hiring Manager Interview
Job Offer

  • IT Service Desk Analyst

    6 days ago

    Quezon City, National Capital Region, Philippines The HIRD Corp. Full time ₱300,000 - ₱450,000 per year

    Qualifications:1+ year of IT Service Desk experience (BPO preferred).ServiceNow (SNOW) and Active Directory (AD) proficiency is a must.Proven success with international voice support.Available for night shifts in Quezon City.Perks:Salary up to ₱30K.20%-night shift premium.Day 1 HMO coverage.On-site gym, karaoke, lounge, and more.Clear career growth...

  • Looking for L1

    5 days ago

    Quezon City, Philippines J-K Network Services Full time

    JOB DETAILS: Company Profile: A leading global BPO company, providing exceptional customer service and technical support solutions to its clients. Position: Service Desk Company Industry: BPO Company Location: Quezon City Schedule: Shifting Salary: Php 26K - Php 30k for L1 - Php 30k-35k for L2 Work set up: Onsite BENEFITS: 13th Month Pay HMO coverage...

  • IT Service Desk Analyst

    18 hours ago

    Quezon City, Philippines The Hird Corp. Full time

    Proactively monitor and troubleshoot systems. Keep users happy with excellent service and communication. Staying current with the latest IT tools and practices and sharing your knowledge with the team. Job Requirements Qualifications: 1+ year of IT Service Desk experience (BPO preferred). ServiceNow (SNOW) and Active Directory (AD) proficiency is a...

  • QC IT Service Desk

    2 weeks ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱30,000 - ₱40,000 per year

    Are you an IT professional with a solid background in global technical support? Join our Service Desk team and earn a premium packageWHAT WE OFFER:Competitive Salary: Package up to P40,00020% Night Differential.HMO on Day 1.Work Onsite near Centris (Quezon City).Shifting Schedule.KEY REQUIREMENTS:Minimum 1 year of Service Desk/IT Support experience with...

  • IT Service Desk Analyst/Helpdesk/ Global desk

    2 weeks ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱26,000 - ₱40,000 per year

    We are hiring for IT Service desk analyst role in Quezon CitySTART DATE: ASAP (Must be unemployed and willing to start this September)An IT Service Desk job involves providing technical support to users, troubleshooting hardware and software issues, and acting as a first point of contact for IT inquiries, ensuring smooth IT operations and user...

  • START ASAP IT Service Desk

    2 weeks ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱35,000 per year

    MASS HIRING – 100 Service Desk Analysts | Start ASAPLocations: McKinley, Taguig – ₱34,000 Package + Night Differential Eton Centris, Quezon City – Up to ₱35, % Night DifferentialQualifications :At least High School Graduate with 1 year IT Service Desk experienceOne day hiring processCan start ASAPOpen to shifting schedulesPerks & Benefits :HMO...

  • IT Service Desk

    7 days ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱40,000 per year

    URGENT HIRINGIT SERVICE DESK | START ASAPVirtual Process Only via MS Teams. Earn Up to PHP 40,000 MonthlyPosition: IT Service DeskLocation: Eton Centris, Quezon CityWork Setup: Onsite | Night ShiftStart Date: September 29, 2025Qualifications.At least a High School Graduate1-2 Years IT Service Desk experience in an international/BPO settingProficient in...

  • IT Service Desk

    7 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱30,000 - ₱35,000 per year

    Qualifications:At least 1 year service desk experienceMust have a strong background in ServiceNow (SNOW) & Active Directory (AD)Must have voice and international accountJob Types: Full-time, PermanentPay: Php30, Php35,000.00 per monthBenefits:Company eventsHealth insuranceLife insuranceOn-site parkingPaid trainingPay raisePromotion to permanent...

  • IT Service Desk | Up to 30K Salary plus 20% ND | Virtual Interviews | TSR is Accepted

    3 days ago

    Quezon City, Philippines Nezda Technologies Inc. Full time

    Responsibilities Ensure timely response of all the tickets raised by the client end user. 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations. Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint). Log all calls in the...

  • L1 Service Desk

    19 hours ago

    Quezon City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services is currently looking for 2 Service Desk for Direct Position! L1 Service Desk • Salary: 20,000php to 28,000php • Location: Bagumbayan, Quezon City • Work Setup: Onsite Reporting • Schedule: Day shift, Monday to Friday Qualifications: • 1 to 2 years relevant experience. • Strong knowledge in most common hardware...