Customer Care Associates

2 months ago


Pasig, Philippines WHR Global Consulting Full time

WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of Customer Care Associates for its client based in Ortigas, Pasig City.

If you think you match the qualifications below APPLY NOW and one of our Senior Recruitment Consultants will call you for a remote interview.

This is for direct hiring and for a full time role.

Duties:
● Handle and address clients’ inquiries, requests, complaints and other after-sales communication initiated by clients
● Ensure customer service, proper client interaction and use of the system.
● Monitoring average turnaround time and overall team volume, analyzing and recommending improvements to better customer service
● Checking team to client interactions regularly to ensure quality of communications
● Monitoring and analyzing customer responses to gain new perspectives on improving customer interaction
● Creating summary reports for management as necessitated
● Resolving escalated customer issues, identifying departments to collaborate with for quick resolution
● Handle turnover of units to the clients

Job Requirements:
● Graduate of any 4-year course, preferably in communications or business management
● With at least 1 year working experience as Customer Care Asst. from real estate industry
● Fresh graduate can apply
● Proficient knowledge of customer service, preferably in the finance or real estate industry
● Outstanding communication skills, both written and verbal.
● Strong people skills.
● Excellent phone etiquette.
● Outstanding organizational skills.

Candidates with attached CV and relevant experience will be considered for a phone interview.



  • Pasig, Philippines WHR Global Consulting Full time

    WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of Customer Care Associates for its client based in Ortigas, Pasig City. If you think you match the qualifications below APPLY NOW and one of our Senior Recruitment Consultants will call you for a remote interview. This is for direct hiring and for...


  • Pasig City, Philippines WHR Global Consulting Full time

    WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of Customer Care Associates for its client based in Ortigas, Pasig City.If you think you match the qualifications below APPLY NOW and one of our Senior Recruitment Consultants will call you for a remote interview.This is for direct hiring and for a...


  • Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    Customer Care AssociateWHR Global Consulting is seeking a skilled Customer Care Associate to join its team. As a key member of our client support team, you will be responsible for providing exceptional customer service and ensuring timely resolution of client inquiries and issues.Key Responsibilities:Handle and address client inquiries, requests, and...


  • Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    Job Title: Customer Care AssociateWHR Global Consulting is seeking a highly skilled and motivated Customer Care Associate to join our team. As a key member of our client support team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Handle and address...


  • Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    Job Title: Customer Care AssociateWHR Global Consulting, a global talent solution provider, is seeking a highly skilled and dedicated individual to fill the role of Customer Care Associate for its client based in Ortigas, Pasig City.Job Summary:We are looking for a customer-focused professional to handle and address clients' inquiries, requests, complaints,...


  • Pasig, National Capital Region, Philippines Global Integrated Contact Facilities Full time

    Customer Care AssociateAt Global Integrated Contact Facilities, we are seeking a highly skilled and dedicated Customer Care Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries promptly and efficiently, and building sustainable...


  • Pasig, National Capital Region, Philippines RecruiterPH Full time

    Job SummaryWe are seeking a highly skilled Mandarin Account Associate to join our team at RecruiterPH. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients by promptly and accurately responding to their inquiries, resolving issues, and adding value to their business.Key...

  • Customer Care Agent

    4 days ago


    Pasig, Philippines Neks Job Philippines Full time

    Grow your career with us! - Customer Care Agent - With Experience - Pasig Site - Up to 21k Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Qualifications: At least High School Graduate (old curriculum) /...

  • Customer Care Agent

    3 days ago


    Pasig, Philippines Neks Job Philippines Full time

    Grow your career with us! - Customer Care Agent - With Experience - Pasig Site - Up to 21k Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Qualifications: At least High School Graduate (old curriculum) /...


  • Pasig, National Capital Region, Philippines KMC Solutions Inc Full time

    Customer Experience AssociateWe are seeking a highly skilled and professional Customer Experience Associate to join our team at KMC Solutions Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and internal stakeholders.Key Responsibilities:Front Desk Management:Provide support at the...


  • Pasig, National Capital Region, Philippines GDV Stackph Full time

    Job OverviewGreetings, we're GDV Stackph, and we're looking for a talented Customer Experience Associate to join our team. This role is a fantastic opportunity for a professional who is passionate about delivering exceptional customer experiences and is eager to grow with our company.About the RoleWe're seeking a highly skilled and motivated individual to...


  • Pasig, National Capital Region, Philippines Neks Job Philippines Full time

    Job Summary:We are seeking a highly skilled and dedicated Customer Care Agent to join our team at Neks Job Philippines.Main Responsibilities:Provide exceptional customer service through phone calls, ensuring customer satisfaction and resolving issues efficiently.Handle high volumes of customer inquiries, using active listening skills to understand customer...

  • Customer Care Agent

    3 days ago


    Pasig City, Philippines Neksjob Full time

    Grow your career with us! - Customer Care Agent - With Experience - Pasig Site - Up to 21k Duties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least High School Graduate (old curriculum) / Senior High...


  • Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    Unlock Your Potential as a Customer Experience AssociateWe're on the lookout for passionate individuals to become part of our team as Customer Service Representatives. If you're ready to make a significant impact and help us elevate our customer experience, we want to hear from you.Qualifications:High School Graduate (old curriculum) or Senior High School...


  • Pasig, National Capital Region, Philippines GDV-STACKph Full time

    Job Opportunity at GDV-STACKphWe are seeking a highly skilled Customer Service Representative to join our team at Bridgetowne. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.Key Responsibilities:Handle customer inquiries and concerns in a professional and timely mannerProvide solutions...


  • Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    Unlock Your Potential as a Customer Experience AssociateWe're on the lookout for passionate individuals to become part of our team as Customer Service Representatives. If you're ready to make a significant impact and help us elevate our customer experience, we want to hear from you.Qualifications:High School Graduate (old curriculum) or Senior High School...


  • Pasig, National Capital Region, Philippines BILKISH ASSOCIATES PHILS OFFICE Full time

    Job Title: Collection OfficerBilkish Associates Phils Office is seeking a highly skilled and experienced Collection Officer to join our team.Key Responsibilities:Review and analyze the company debtor list to identify potential payment issues.Communicate with customers to inform them of their overdue bills and negotiate suitable payment plans.Provide...


  • Pasig, National Capital Region, Philippines BILKISH ASSOCIATES PHILS OFFICE Full time

    Job DescriptionBilkish Associates Phils Office is seeking a highly skilled Debt Recovery Specialist to join our team.Key Responsibilities:Review and analyze the company debtor list to identify potential payment issues.Communicate with customers to inform them of overdue bills and negotiate suitable payment plans.Advise customers on their payment options and...


  • Pasig, National Capital Region, Philippines KMC Solutions Inc Full time

    The Customer Experience Associate plays a crucial role at KMC Solutions Inc, ensuring a seamless and efficient experience for clients and internal stakeholders. Key responsibilities include managing the front desk, office, and facilities, as well as providing administrative support and services to tenants.Key Responsibilities:Front Desk Management:Providing...


  • Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    Job Title: Customer Care AssociateAt WHR Global Consulting, we are seeking aCustomer Support Representative to join our team. As a member of our client-facing team, you will be responsible for handling client inquiries, requests, and complaints in a timely and effective manner.Key Responsibilities:• Handle and address client inquiries, requests, and...