BPO Quality Analyst

Requirements: Minimum of 2 years undergraduate Must be amenable to work onsite in Cebu City, and shifting schedule Must have a minimum of 1 year of experience as a Quality Analyst in the BPO Industry Good communication skills Good knowledge of Quality Tools Prefer insurance account experience

Requirements:Minimum of 2 years undergraduateMust be amenable to work onsite in Cebu City, and shifting scheduleMust have a minimum of 1 year of experience as a Quality Analyst in the BPO IndustryGood communication skillsGood knowledge of Quality ToolsPrefer insurance account experience

Responsibilities:- Monitors calls and provide feedback to agents- Partner with the training team in providing feedback that would improve overall quality of performance- Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications- Coach and develop agents on quality, customer...

Responsibilities: - Monitors calls and provide feedback to agents - Partner with the training team in providing feedback that would improve overall quality of performance - Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications - Coach and develop agents on quality, customer...

Responsibilities: - Monitors calls and provide feedback to agents - Partner with the training team in providing feedback that would improve overall quality of performance - Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications - Coach and develop agents on quality, customer...

Key skills Quality Analyst BPO Healthcare PIONEERING ACCOUNT Position: QA Analyst (Healthcare) Nature of the Account: Revenue Cycle Management -dealing with patients’ inquiries of their hospital bills/benefits from insurance Type of Support: QA monitoring - Support functions Work arrangement: Work onsite daily Site Assignment: Tech Tower - Cebu...

Work setup: On-site in Cebu Business Park, Cebu City Shift Schedule: Shifting Schedule Requirements & Skills: At least 2-years completed in College/Graduate/Postgraduate Has managed a team of 15-20 quality analysts With 5 years as QA Manager in BPO With strong exposure to clients/stakeholders Ability to conduct error analysis, identify process...

Work setup: On-site in Cebu Business Park, Cebu City Shift Schedule: Shifting Schedule Requirements & Skills: At least 2-years completed in College/Graduate/Postgraduate Has managed a team of 15-20 quality analysts With 5 years as QA Manager in BPO With strong exposure to clients/stakeholders Ability to conduct error analysis, identify process...

Key skills Quality Analyst BPO Healthcare PIONEERING ACCOUNT Position: QA Analyst (Healthcare) Nature of the Account: Revenue Cycle Management -dealing with patients’ inquiries of their hospital bills/benefits from insurance Type of Support: QA monitoring - Support functions Work arrangement: Work onsite daily Site Assignment: Tech Tower - Cebu...

Quality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...

Quality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...

We are seeking a skilled Quality Assurance Analyst to join our team at Neksjob Philippines. The successful candidate will be responsible for ensuring the highest level of quality in our customer service operations.About the RoleAs a Quality Assurance Analyst, you will play a crucial role in monitoring calls and providing feedback to agents to improve their...

Quality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...

Tasq Staffing SolutionsWe are currently seeking a skilled BPO Quality Analyst to join our team.

We are seeking a skilled BPO Quality Analyst to join our team at Tasq Staffing Solutions. This is an exciting opportunity for a professional with experience in handling healthcare accounts and quality assurance.About the RoleThis position involves working closely with clients to ensure the highest level of service delivery. As a BPO Quality Analyst, you will...

The Quality Assurance Analyst is responsible for: Ensuring that the goods produced adhere to established quality standards. Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn; and noting down observations. Accepting and rejecting lots on the basis of samples checked, assist...

The Quality Assurance Analyst is responsible for: Ensuring that the goods produced adhere to established quality standards. Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn; and noting down observations. Accepting and rejecting lots on the basis of samples checked, assist...

About TASQ Staffing SolutionsTASQ Staffing Solutions is a leading staffing agency dedicated to connecting top talent with innovative companies. Our team is passionate about delivering exceptional results, and we're committed to finding the right fit for our clients.Job Summary:We're seeking a highly skilled Technical Quality Analyst to join our team. As a...

Work setup: On-site in Cebu Business Park, Cebu CityShift Schedule: Shifting ScheduleRequirements & Skills:At least 2-years completed in College/Graduate/PostgraduateHas managed a team of 15-20 quality analysts With 5 years as QA Manager in BPOWith strong exposure to clients/stakeholdersAbility to conduct error analysis, identify process gaps, and...

TASQ Staffing Solutions is seeking a skilled Senior Quality Assurance Specialist to join our team. The ideal candidate will have a minimum of 1 year experience as a Quality Analyst in the BPO Industry and excellent communication skills.Key Responsibilities:Monitor transactions according to process guidelines to ensure quality and efficiency.Conduct coaching...