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Operations Manager
1 month ago
Key Requirements:
Manages a staff of Team Leaders
Sets performance standards, reviews performance and provides feedback
Understands and anticipate the needs and expectations of internal and external clients and focuses the team's efforts on meeting client needs
Establishes and develops relationships with internal and external clients
Sets and attains challenging goals and looks for ways to raise standards and improve performance
Excellent oral and written communication skills
Excellent analytical and problem-solving skills
Technical skills
Experience in managing financial account or relevant field
Technical functional knowledge - advanced technology savviness and adept in adapting to any change in tools and processes
Work client on project management of program changes concerning processes, documentation, workflows and system and tools
Qualifications:
Bachelor's Degree graduate
Minimum 10 years of progressively responsible and related experience (including supervision of others)
Willingness to work in rotational shifts
Exceptional Leadership, interpersonal and communication skills
Ability to work effectively and independently with attention to detail and sensitivity to deadlines
Ability to excel in a fast-paced and frequently changing business environment
With extensive experience driving large-scale changes and a strong background in change management and program management is a must
Amenable to work full ONSITE
Php90k-100k package.