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Operations Manager

1 month ago

Taguig, National Capital Region, Philippines Smartworks HROD Consultancy Full time

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Job DescriptionGovernment Mandated Benefits

Maternity & Paternity Leave, Sick Leave, Vacation Leave

DescriptionI. Strategic Planning and Optimization:
  1. Planning and optimizing delivery routes to minimize costs, fuel consumption, and transit times.
  2. Forecasting demand and ensuring sufficient fleet capacity to meet customer needs.
  3. Efficiently allocating trucks, drivers, and other resources to maximize utilization.
  4. Analyzing operational data to identify areas for improvement and implement corrective actions.
  5. Contributing to the development of long-term operational strategies.
II. Fleet Management:
  1. Overseeing vehicle maintenance schedules and ensuring compliance with safety regulations.
  2. Monitoring fuel consumption and implementing strategies to reduce fuel costs.
  3. Sourcing and procuring new vehicles and equipment as needed.
  4. Utilizing GPS tracking systems to monitor vehicle location and performance.
  5. Ensuring compliance with all relevant safety regulations and standards.
III. Driver Management:
  1. Recruiting, hiring, and training qualified drivers.
  2. Creating and managing driver schedules to ensure timely deliveries.
  3. Monitoring driver performance and providing feedback and coaching.
  4. Enforcing safety regulations and promoting a culture of safety among drivers.
  5. Maintaining clear and effective communication with drivers.
IV. Customer Service and Relationship Management:
  1. Communicating with customers regarding delivery schedules and updates.
  2. Resolving customer complaints and addressing any delivery issues.
  3. Building and maintaining strong relationships with customers.
  4. Identifying opportunities to improve customer service and satisfaction.
  5. Managing service contracts with customers.
V. Logistics and Supply Chain Management:
  1. Overseeing warehouse operations, including receiving, storing, and shipping goods.
  2. Managing inventory levels and ensuring accurate inventory tracking.
  3. Coordinating with suppliers and customers to ensure smooth supply chain operations.
  4. Planning and coordinating the movement of goods from origin to destination.
  5. Ensuring all required documentation is completed accurately and on time.
VI. Technology and Systems:
  1. Utilizing TMS software to manage transportation operations.
  2. Utilizing WMS software to manage warehouse operations.
  3. Utilizing GPS tracking systems to monitor vehicle location and performance.
  4. Utilizing data analysis tools to analyze operational data and identify trends.
  5. Staying up to date on, and implementing new technologies that improve efficiency.
VII. Compliance and Regulations:
  1. Ensuring compliance with Department of Transportation (DOT) regulations.
  2. Ensuring compliance with all relevant safety regulations.
  3. Ensuring compliance with all relevant environmental regulations.
  4. Maintaining accurate records of all operational activities.
VIII. Team Leadership and Management:
  1. Supervising and managing a team of dispatchers, drivers, and other operational staff.
  2. Setting performance goals, providing feedback, and conducting performance reviews.
  3. Fostering a positive and collaborative work environment.
  4. Providing training and development opportunities for team members.
  5. Resolving conflicts and addressing any team issues.
Requirements

This vacancy is for managers who have more than 5 years of managerial experience.

Key Skills: Project Management, Presentation, Strong Work Ethic, Operations Management, Competitive Analysis, Leadership Development, Written and Verbal Communication Skills, Strategic Partnerships, Analytical Skills, People Management.

Work Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who engages in the following actions during your job search, please report it immediately:

  • Withholds your ID.
  • Requires you to provide a guarantee or collects property.
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