Manager of Operations
3 days ago
TASQ Staffing Solutions is a leading provider of staffing solutions for businesses in the BPO and BPM industries. We offer a range of services, including recruitment, training, and outsourcing solutions, designed to help our clients achieve their business objectives.
We are committed to providing our employees with a positive and supportive work environment, opportunities for career growth and development, and competitive compensation and benefits packages.
Why Work with Us:
* Be part of a dynamic and growing organization
* Enjoy a comprehensive benefits package
* Develop your skills and expertise through ongoing training and development opportunities
Responsibilities and Requirements:
This role involves managing a team of Customer Service Representatives, handling customer escalations, and working with operations managers to obtain necessary resources. The successful candidate will have a strong understanding of customer care operations, experience in managing teams, and excellent communication skills.
A bachelor's degree in any course and at least 3 years of experience as a Team Leader are required. The ideal candidate will also have a willingness to work in rotational shifts.
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