BPO Administration Support

4 days ago


Quezon City, Philippines Manpower Core Group Inc. Full time

Key Accountabilities

Adhere to targets, performance plans and objective standards to meet department goals and KPIs.
Provide exceptional written and verbal communication to customers.
Consistently improve case management techniques for the benefit of customers and performance goals.
Ensure sales technologies, such as a CRM, are used correctly.
Participate in regular skills training sessions with internal or external sales trainers.
Participate in weekly team meetings.
Add to a positive company culture and working unit.
Work according to company culture and values, use good communication, and deliver results effectively.
Endorse a positive working environment free from discrimination, violence, abuse, and lead a healthy attitude towards duty of care for self, and others.
Ensure clients are contacted and applications are lodged as per existing processes and procedures.
Meet assigned targets and demonstrate over-performance.
Use skills and expertise to manage multiple cases (usually 60 cases) at any given time.
Resolve customer issues and customer complaints regarding the application process and escalate when required.

For Healthcare Client

Job description:

3 years of experience in Customer Service
● Strong oral and written communication skills
● Proven ability to meet quotas
● Excellent team skills
● Excellent organizational and time management skills
● Results-oriented with strong analytical skills
● Deep understanding of CRM systems and best practices
● Proficient in Microsoft Office/Google
● Demonstrated track record of meeting/exceeding goals as an individual contributor.
● Successful previous experience as a Customer service representative, consistently meeting or exceeding targets
● Can start ASAP



  • Quezon City, National Capital Region, Philippines Asiatraders Corporation Full time

    Company OverviewAsiatraders Corporation is a dynamic and fast-paced organization that requires exceptional administrative support to ensure the smooth operation of our top-level executives.Job DescriptionThe Administrative Support Specialist will provide primary administrative support to our executives, ensuring their day-to-day operations run efficiently....


  • Quezon City, National Capital Region, Philippines La Pedema One Development Corp Full time

    We are seeking an experienced Female Office Assistant to join our team at La Pedema One Development Corp in Quezon City Metro Manila. As a full-time Office Assistant, you will play a crucial role in supporting the smooth and efficient running of our office operations.Company OverviewLa Pedema One Development Corp is a reputable organization dedicated to...


  • Quezon City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is looking for: Project Administrator - Project Support Location: UP Technohub, Quezon City (Onsite) Schedule: Dayshift Salary is up to 35,000 gross Qualifications: — Obtained a Bachelor's Degree — At least 1 years experience in supporting IT Projects — Preferably someone who can start immediately


  • Quezon City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is looking for: Project Administrator - Project Support Location: UP Technohub, Quezon City (Onsite) Schedule: Dayshift Salary is up to 35,000 gross Qualifications: — Obtained a Bachelor's Degree — At least 1 years experience in supporting IT Projects — Preferably someone who can start immediately


  • Quezon City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is looking for:Project Administrator - Project SupportLocation: UP Technohub, Quezon City (Onsite)Schedule: DayshiftSalary is up to 35,000 grossQualifications: — Obtained a Bachelor's Degree — At least 1 years experience in supporting IT Projects — Preferably someone who can start immediately


  • Quezon City, National Capital Region, Philippines TRI-Q RESPONSIBLE SERVICES INC. Full time

    Company Overview">TRI-Q RESPONSIBLE SERVICES INC. is a forward-thinking organization that values innovation, teamwork, and customer satisfaction.Job Description">The HR/Admin Assistant will play a key role in supporting our HR team, providing administrative assistance, and contributing to the overall success of the organization.Responsibilities">">Administer...


  • Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time

    Job Description:We are seeking a highly skilled and organized Administrative Support Specialist to join our team at ASIA NAVIS INTERNATIONAL CORPORATION. In this role, you will act as the executive's right-hand person, providing administrative support and ensuring the smooth operation of the office.Key Responsibilities:Attend and record minutes of...


  • Mandaluyong City, National Capital Region, Philippines Romago Incorporated Full time

    Job DescriptionAt Romago Incorporated, we are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. This role is responsible for providing administrative and clerical support to ensure the smooth operation of our office.Key Responsibilities:Perform various administrative tasks such as data entry, record-keeping,...


  • Olongapo City, Central Luzon, Philippines Subic Drydock Corporation Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Subic Drydock Corporation.Key ResponsibilitiesAdministrative Tasks: Respond to phone calls, manage emails, and handle mail in a timely and efficient manner.Scheduling: Plan and coordinate appointments, meetings, and events with internal...


  • Cebu City, Central Visayas, Philippines JMS Fuel Resources Full time

    Company OverviewJMS Fuel Resources is a dynamic organization that values the importance of administrative support. As an Executive Support Specialist, you will be at the forefront of providing exceptional assistance to our executive team.


  • Quezon City, National Capital Region, Philippines KMC Solutions Full time

    Job Summary:KMC Solutions seeks an experienced Medical Virtual Admin Assistant to join our team.This role requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Qualifications:Minimum 1 year experience in healthcare administrationStrong knowledge of medical terminology and insurance...


  • Quezon City, Philippines Global Cosmetics Full time

    The Administrative Assistant provides essential administrative and clerical support to ensure efficient operation of the office. This role involves handling daily tasks such as managing correspondence, maintaining records, and supporting team members with administrative requirements, while ensuring compliance with company policies and Philippine...


  • Quezon City, Philippines Global Cosmetics Full time

    The Administrative Assistant provides essential administrative and clerical support to ensure efficient operation of the office. This role involves handling daily tasks such as managing correspondence, maintaining records, and supporting team members with administrative requirements, while ensuring compliance with company policies and Philippine...


  • Quezon City, Philippines Metacom Full time

    High School Graduate (Old curriculum) / ALS Graduate - With 1 year BPO Experience - Excellent Communication Skills (B2 Communication Skills) - Amenable to report onsite - Non - Voice


  • Quezon City, Philippines Manpower Core Group Inc. Full time

    Key Accountabilities Adhere to targets, performance plans and objective standards to meet department goals and KPIs. Provide exceptional written and verbal communication to customers. Consistently improve case management techniques for the benefit of customers and performance goals. Ensure sales technologies, such as a CRM, are used correctly. ...


  • Quezon City, Philippines Manpower Core Group Inc. Full time

    Key Accountabilities Adhere to targets, performance plans and objective standards to meet department goals and KPIs. Provide exceptional written and verbal communication to customers. Consistently improve case management techniques for the benefit of customers and performance goals. Ensure sales technologies, such as a CRM, are used correctly. ...


  • Quezon City, Philippines Global Cosmetics Full time

    The Administrative Assistant provides essential administrative and clerical support to ensure efficient operation of the office. This role involves handling daily tasks such as managing correspondence, maintaining records, and supporting team members with administrative requirements, while ensuring compliance with company policies and Philippine...


  • Mandaluyong City, National Capital Region, Philippines SNC ENG PHILIPPINES INC. Full time

    Job SummaryWe are seeking an experienced and skilled HR Assistant to join our team at SNC ENG PHILIPPINES INC.Key ResponsibilitiesManage employee databases, maintain accurate records, and organize emails for the HR department.Assist the HR Manager with policy development, recruitment, and salary administration to support business objectives.Post job openings...


  • Angeles City, Central Luzon, Philippines Fastrack Multi-Purpose Cooperative Full time

    Fastrack Multi-Purpose Cooperative seeks a highly organized and detail-oriented Office Clerk to provide exceptional administrative support to our team.Key Responsibilities:Answer and transfer telephone calls or take messages, ensuring prompt communication with staff, clients, and the public.Sort and deliver incoming mail and send outgoing mail in a timely...

  • Trainer (BPO)

    4 days ago


    Quezon City, Philippines Cobden and Carter International Full time

    Training Manager (BPO) Join one of the known outsourcing solutions providers as a Training Manager. About the role Provide training for both current and newly hired employees to equip them for key responsibilities and tasks. Demonstrate company and client standards by fostering a supportive atmosphere that helps participants achieve their fullest...