![Manpower Core Group Inc.](https://media.trabajo.org/img/noimg.jpg)
BPO Administration Support
4 weeks ago
Adhere to targets, performance plans and objective standards to meet department goals and KPIs.
Provide exceptional written and verbal communication to customers.
Consistently improve case management techniques for the benefit of customers and performance goals.
Ensure sales technologies, such as a CRM, are used correctly.
Participate in regular skills training sessions with internal or external sales trainers.
Participate in weekly team meetings.
Add to a positive company culture and working unit.
Work according to company culture and values, use good communication, and deliver results effectively.
Endorse a positive working environment free from discrimination, violence, abuse, and lead a healthy attitude towards duty of care for self, and others.
Ensure clients are contacted and applications are lodged as per existing processes and procedures.
Meet assigned targets and demonstrate over-performance.
Use skills and expertise to manage multiple cases (usually 60 cases) at any given time.
Resolve customer issues and customer complaints regarding the application process and escalate when required.
For Healthcare Client
Job description:
3 years of experience in Customer Service
● Strong oral and written communication skills
● Proven ability to meet quotas
● Excellent team skills
● Excellent organizational and time management skills
● Results-oriented with strong analytical skills
● Deep understanding of CRM systems and best practices
● Proficient in Microsoft Office/Google
● Demonstrated track record of meeting/exceeding goals as an individual contributor.
● Successful previous experience as a Customer service representative, consistently meeting or exceeding targets
● Can start ASAP
-
BPO Support Specialist
7 days ago
Makati City, National Capital Region, Philippines Manila Caldwell BPO Jobs Full timeWe are Manila Caldwell BPO Jobs, a leading provider of customer service solutions. We are seeking a highly skilled BPO Support Specialist to join our team.Job Summary:This is a full-time position that requires a high school graduate or ALS graduate with excellent phone etiquette and verbal, written, and interpersonal skills.Key Responsibilities:You will...
-
Account Support Specialist
16 hours ago
Quezon City, National Capital Region, Philippines Sapient BPO Full timeAbout the RoleSapient BPO is looking for an Account Support Specialist to join our dynamic team. As an Account Support Specialist, you will be responsible for maintaining high-quality service delivery by following established protocols.You will process orders, manage accounts, and update databases as per client requirements, ensuring seamless interactions...
-
Administrative Support Professional
16 hours ago
Cebu City, Central Visayas, Philippines XMC BPO Manila Full timeAbout the Role:We are seeking an experienced Business Partner Assistant to join our Human Resources team.The ideal candidate will have 6 months of experience in HR administration or administrative roles and possess a Bachelor's degree in Human Resources, Business Administration, or a related field. Key skills required include strong organizational, attention...
-
Metacom BPO Support Agent
6 days ago
Davao City, Davao, Philippines Metacom BPO Full timeWe're on the hunt for a talented Metacom BPO Support Agent to join our team! As a Support Agent, you'll play a critical role in ensuring our customers receive top-notch service and support. If you're passionate about delivering exceptional customer experiences, we want to hear from you!About the RoleIn this role, you'll be responsible for communicating with...
-
Administrative Support Professional
7 days ago
Davao City, Davao, Philippines TRANSNATIONAL AVIATION SUPPORT SERVICES, INC. Full timeJob DescriptionThe HR Administrator plays a critical role in supporting the human resources function within an aviation organization.ResponsibilitiesEmployee Onboarding and Offboarding: Ensure seamless transition of employees into and out of the company.Compliance Management: Maintain awareness of aviation regulations and company policies.RequirementsHigh...
-
Operations and Administrative Associate
2 days ago
Angeles City, Central Luzon, Philippines Swak BPO Corp Full timeAbout Swak BPO Corp.We are a leading business process outsourcing center in Clark Freeport Zone, dedicated to delivering exceptional services to our clients. Our team is passionate about providing professional, efficient, and effective support solutions that meet the evolving needs of businesses.Key ResponsibilitiesProvide administrative support to the...
-
BPO Sales Support Specialist
7 days ago
Quezon City, National Capital Region, Philippines Tech Mahindra Full timeJob Title: BPO Customer Service RepresentativeDescription: As a BPO Customer Service Representative, you will be responsible for handling customer inquiries and providing top-notch support. You will work in a fast-paced environment, including weekends and holidays, and be available to start on short notice.Responsibilities:- Handle customer inquiries via...
-
BPO Experience Professional
6 days ago
Makati City, National Capital Region, Philippines MIRANDA BPO Full timeJoin a vibrant and inclusive work environment at MIRANDA BPO where talent and dedication thrive.OverviewWe are a leading provider of customer-focused solutions, driven by a passion for excellence and a commitment to delivering outstanding results.Our TeamAs a valued member of our team, you will have the opportunity to work closely with experienced...
-
Administrative Support Specialist
3 hours ago
Cebu City, Central Visayas, Philippines GanV Business Support Services Corporation Full timeJob OverviewWe are seeking a highly organized and detail-oriented individual to support the R&D and QA Teams at GanV Business Support Services Corporation.The selected candidate will be responsible for coordinating requests from raw materials, services, and test requests, as well as maintaining accurate documentation.Key ResponsibilitiesThe ideal candidate...
-
Employee Support Professional
16 hours ago
Davao City, Davao, Philippines Open Access BPO Full timeOur Team at Open Access BPOWe pride ourselves on having a talented team of professionals who share our passion for delivering exceptional experiences. With operations in Asia, we offer a range of outsourcing solutions in multiple languages. Job Title: HR AssistantLocation: Davao Responsibilities and QualificationsAssist in managing various HR functions,...
-
Administrative Support Associate
7 days ago
Antipolo City, Calabarzon, Philippines Intelegencia BPO Llc Corp. Full timeThe Client Relationship Coordinator is responsible for building and maintaining positive relationships with our clients through excellent customer service and timely communication.Responsibilities:Coordinate with internal teams to ensure seamless delivery of services to clients.Identify opportunities to improve client satisfaction and implement strategies to...
-
Clinical Support Professional
7 days ago
Cebu City, Central Visayas, Philippines Support Services Group Full timeWe're looking for a dedicated Clinical Support Professional to join our team at the Support Services Group.About the Role:Supported employees' health and well-being through medical services coordination.Delivered high-quality first aid assistance to employees in need of emergency treatment.Evaluates sicknesses to determine appropriate medication...
-
Customer Support Associate
5 days ago
Quezon City, National Capital Region, Philippines HireTech BPO Solutions, Inc. Full timeAt HireTech BPO Solutions, Inc., we are on a mission to deliver exceptional service and make an impact. As a Teammate for Anonas, you will play a vital role in our exciting campaigns in Car Rental, Ride Sharing, and Content Moderation.We are looking for individuals with experience in customer-facing roles who are ready for an onsite position. If you have...
-
Administrative Support Professional
7 days ago
Cavite City, Calabarzon, Philippines Shadow Office Solutions, Inc. Full timeWe are Shadow Office Solutions, Inc., a reputable BPO based in the Philippines. Our client seeks an Administrative Support Professional who can provide expert administrative and clerical support to the HR and Finance teams, ensuring seamless daily operations.Key ResponsibilitiesSupport recruitment processes, including job posting, interview scheduling, and...
-
Administrative Support Representative
6 days ago
Mandaue City, Central Visayas, Philippines ETeam Full timeWe're on the hunt for a talented Administrative Support Representative to join our ETeam in Mandaue City! As an onsite employee, you'll play a vital role in ensuring the smooth operation of our daily activities.Key Responsibilities:Providing administrative support to the teamAssisting with data entry and record-keepingDeveloping strong relationships with...
-
Administrative Support Professional
2 days ago
Iloilo City, Western Visayas, Philippines Expertise BPO Services Manila, Inc. Full timeKey ResponsibilitiesThe selected candidate will be responsible for providing administrative support to our recruitment team, including:Talent sourcing and resume screeningScheduling and candidate communicationsManaging our applicant tracking systemRunning reports and executing database searchesThe ideal candidate will possess significant experience in...
-
Support Team Member
4 hours ago
Quezon City, National Capital Region, Philippines MIRANDA BPO INC. Full timeSupport Team Member RoleAs a Support Team Member at MIRANDA BPO INC., you will be responsible for providing exceptional customer service and resolving issues efficiently and professionally.This role requires strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide timely...
-
Cebu Mabolo Financial Support Agent
4 hours ago
Cebu City, Central Visayas, Philippines METACOM BPO Full timeWe are seeking an experienced and motivated Cebu Mabolo Financial Support Agent to join our team at METACOM BPO.As a key member of our team, you will be responsible for providing financial support services to our clients.With a strong focus on quality and customer satisfaction, we are committed to delivering high-quality results and exceeding client...
-
Administrative Support Specialist
16 hours ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCompany OverviewJ-K Network Services is a dynamic organization that develops, markets, and distributes world-class products in the Philippines.Job DescriptionThe Executive Assistant will be responsible for providing administrative support to senior management, including scheduling meetings, preparing correspondence, and managing calendars.Key...
-
Healthcare Bilingual Support Specialist
4 hours ago
Cebu City IT Park, Philippines BPO-services Full timeHealthcare Bilingual Support Specialist PositionWe are seeking dedicated bilingual professionals with a healthcare background to fill the role of a Healthcare Bilingual Support Specialist.Duties and Responsibilities:Offer expert customer support in Spanish and English to clients across various sectors.Employ advanced communication skills to resolve customer...