Customer Service Manager

Background in finance or banking is preferredJob Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training....

Background in finance or banking is preferredJob Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training....

On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionOversee daily customer service operations.Manage a team of customer service representatives.Develop and implement customer service policies and procedures.Analyze customer feedback to improve service quality.Train and mentor staff to enhance performance.Ensure customer satisfaction and...

Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training. Improve service quality by analyzing processes, setting standards, and implementing strategic changes. Provide technical support to enhance operational performance and resolve customer issues promptly. Foster customer loyalty through...

Cannon New Zealand invites applications for a Customer Service Manager position.Job SummaryTeam Leadership:Lead the team in achieving schedule adherence and task completion.Implement training programs to enhance team performance.Monitor KPIs and SLAs to identify areas for improvement.Document and maintain process flows and work instructions.Recommend...

Job DescriptionTASQ Staffing Solutions is seeking a highly skilled Operations Supervisor to lead our customer service team. In this role, you will be responsible for managing day-to-day operations, developing and implementing process improvements, and ensuring exceptional customer experiences.ResponsibilitiesThe Operations Supervisor will be responsible...

About the RoleGrowthFN Sdn Bhd is seeking a highly skilled Customer Service Lead to join our team. As a Customer Service Lead, you will be responsible for managing a team of customer service representatives and providing exceptional customer service to our clients.Key Responsibilities:Team Management: Manage and oversee the implementation of short-term...

Job Summary: The Customer Service Director oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency.The ideal candidate will possess strong leadership abilities, excellent communication skills, and a strategic thinking approach. With a focus on quality assurance and...

Job Description:As Assistant Operations Director, you will play a critical role in driving sales and customer retention performance for our call centre operations in Taguig City Metro Manila.Key Responsibilities:Collaborate closely with the Operations Manager to oversee day-to-day activities of sales and customer retention teamsIdentify and address...

We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service, excellent communication skills, and a passion for helping customers.Qualifications:- Bachelor's degree in Business, Communications, or a related field- Minimum of 1 year of experience in customer service or...

About the RoleWe are seeking a highly skilled Sales Admin Coordinator to join our team. The successful candidate will be responsible for managing the Order Management Process from start to finish.The ideal candidate will have a strong background in sales and customer service, with excellent analytical and communication skills.We offer a dynamic and...

We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service, excellent communication skills, and a passion for helping customers.Qualifications:- Bachelor's degree in Business, Communications, or a related field- Minimum of 1 year of experience in customer service or...

About the OpportunityWe're seeking an experienced ISS Administrator to join our team at Canon Business Services Centre Philippines. As a key member of our team, you'll be responsible for configuring Canon's cloud-based Multi-function remote device configuration tool, ISS.About the RoleThis role involves working closely with multiple teams, including...

Responsibilities:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet...

Responsibilities-Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers' needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer...

Responsibilities:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet...

Responsibilities-Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers' needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer...

We are looking for a motivated and organized individual to join our team as an Inside Sales Representative. As a key member of our sales team, you will be responsible for developing and maintaining relationships with customers to ensure their needs are met.ResponsibilitiesYou will work closely with customers to understand their requirements and provide them...

Health Care Customer Service Representative Responsibilities:Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Deferring queries to your line manager if you are unable to answer...

• Job type: Full-time• Work Set up: Onsite• Open Account: Telco Account• Salary Package: 25,000• Site: McKinley, TaguigJOB DESCRIPTION:• Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages.• Identifying and assessing customers' needs to achieve satisfaction.•...