Customer Service Process Manager

Fujitsu is seeking a highly skilled Service Process Manager to join our team. As a key member of our service management group, you will be responsible for ensuring adherence to ITIL best practices and contractual obligations by managing and controlling key service management processes.This role involves taking ownership of documenting, implementing, and...

Background in finance or banking is preferredJob Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training....

Background in finance or banking is preferredJob Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training....

Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training. Improve service quality by analyzing processes, setting standards, and implementing strategic changes. Provide technical support to enhance operational performance and resolve customer issues promptly. Foster customer loyalty through...

About the roleWe are seeking an experienced Customer Service Manager to join our vibrant and growing team at Best Reliable Resources' Bonifacio Global City Taguig City, Metro Manila location. In this full-time role, you will be responsible for overseeing and optimizing our customer service operations to ensure an exceptional experience for our valued...

Cannon New Zealand invites applications for a Customer Service Manager position.Job SummaryTeam Leadership:Lead the team in achieving schedule adherence and task completion.Implement training programs to enhance team performance.Monitor KPIs and SLAs to identify areas for improvement.Document and maintain process flows and work instructions.Recommend...

Job Description:We are seeking a highly motivated and detail-oriented Customer Relationship Management (CRM) Process Manager to join our team. The ideal candidate will be responsible for overseeing and optimizing CRM processes to enhance customer engagement, improve retention, and drive overall business growth. This role requires a strategic thinker with...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionOversee daily customer service operations.Manage a team of customer service representatives.Develop and implement customer service policies and procedures.Analyze customer feedback to improve service quality.Train and mentor staff to enhance performance.Ensure customer satisfaction and...

Job DescriptionTASQ Staffing Solutions is seeking a highly skilled Operations Supervisor to lead our customer service team. In this role, you will be responsible for managing day-to-day operations, developing and implementing process improvements, and ensuring exceptional customer experiences.ResponsibilitiesThe Operations Supervisor will be responsible...

About the RoleWe are seeking a highly skilled Sales Admin Coordinator to join our team. The successful candidate will be responsible for managing the Order Management Process from start to finish.The ideal candidate will have a strong background in sales and customer service, with excellent analytical and communication skills.We offer a dynamic and...

Job Summary: The Customer Service Director oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency.The ideal candidate will possess strong leadership abilities, excellent communication skills, and a strategic thinking approach. With a focus on quality assurance and...

We are looking for a Customer Service Representative to join our team at DITO Telecommunity Corporation. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and after-sales transactions, and contributing to the store's overall success.About the RoleThis is an exciting opportunity for...

Manage incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsMeet personal/customer service team sales targets and...

Fujitsu is committed to delivering exceptional service to our customers. As a Service Desk Lead, you will play a critical role in ensuring that our customers receive the highest level of service delivery. We are seeking a highly skilled and experienced professional to join our team and lead our service desk operations.In this role, you will be responsible...

Company OverviewWillis Towers Watson is committed to delivering exceptional client experiences through effective service management processes and practices. Our focus is on integrating and aligning our IT Service Management (ITSM) processes across teams to create value for stakeholders.

Operations Manager Job DescriptionBosch ASEAN is a leading provider of Business Process Outsourcing services with over 4,000 associates in Europe, Asia, and South America. We are committed to delivering high-quality business processes for our customers.We are seeking an experienced Operations Manager to join our team. The successful candidate will be...

Job OverviewWe are seeking an experienced Service Manager to lead our Customer Service team. The successful candidate will have a strong background in customer service management, with expertise in performance evaluation, talent development, and process improvement.About the Role:Provide leadership and direction to the Customer Service team.Evaluate team...

Responsibilities:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet...

Responsibilities-Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers' needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer...

Job DescriptionThis is a fantastic opportunity for a highly motivated individual to take on a challenging role that involves working closely with cross-functional teams to drive business growth and improve customer satisfaction. As a Customer-Facing Supply Chain Executive, you will be responsible for managing trade service levels, monitoring key performance...