Customer Service Representative English

3 weeks ago

Makati City, Philippines Fulton Philippines Full time

About the role

As a Customer Service Representative you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their satisfaction.
What you'll be doing
Responding promptly and professionally to customer inquiries and concerns via phone, email, and other communication channels
Providing accurate and helpful information to customers, resolving issues, and processing requests in a timely manner
Documenting customer interactions and maintaining detailed records to ensure effective follow-up and continuous improvement

What we're looking for?
Excellent communication and interpersonal skills, with the ability to build rapport and provide a positive customer experience
Strong problem-solving and critical-thinking abilities to effectively resolve customer issues
Previous experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
Familiarity with customer relationship management (CRM) software and other relevant tools
A positive attitude, flexibility, and a genuine passion for delivering exceptional customer service
Proficiency in English and French are mandatory

  • English Customer Support Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines TP Global Marketing Services Full time ₱250,000 - ₱300,000 per year

    Job descriptionWe are looking for passionate and self-driven English Customer Support Representative to join our fast growing TEAM of professionalsThe main responsibilities of the position include:Deal with clients' inquiries via calls and emailsPerform personal clientele analysis and take actions as requiredHandle client inquiries appropriately and ensure...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines Pinnacle Intelligence Full time ₱17,500 - ₱28,000 per year

    Customer Service Representative (Pure Voice – International Account)Location: Remote / Onsite depends on acct availabilitySalary: ₱17,500 - ₱28, 000 monthSchedule: Shifting | Full-timeWe are hiringJoin our team as a Customer Service Representative for a pure voice international account. Whether you're experienced or just starting out, we encourage you...

  • Customer Service Representative

    2 weeks ago

    Makati, Philippines Lexie Staffing and Business Consulting Full time

    We are hiring Customer Service Representatives for our Voice Account. In this role, you will handle inbound and/or outbound calls to assist customers with inquiries, concerns, or issues related to products or services. The ideal candidate is fluent in spoken English, has excellent communication skills, and is committed to providing top-notch customer service...

  • Customer Service Representative

    3 weeks ago

    Makati, Philippines InnoStack Full time

    We are looking for experienced Customer Service Representatives to join our team for a Local Account in Makati City. This role is ideal for individuals who are passionate about delivering excellent service and are ready to grow their career in the BPO industry. At least 6 months of BPO experience (Customer Service or Voice Account preferred) Must be a High...

  • Customer Service Representative

    2 weeks ago

    Makati, Philippines InnoStack Full time

    We are looking for experienced Customer Service Representatives to join our team for a Local Account in Makati City. This role is ideal for individuals who are passionate about delivering excellent service and are ready to grow their career in the BPO industry. At least 6 months of BPO experience (Customer Service or Voice Account preferred) Must be a High...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines Eclaro Full time ₱336,000 per year

    Job descriptionECLARO: A quick SummaryECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing,...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱144,000 - ₱360,000 per year

    Hiring: Customer Service RepresentativeLocation: Ayala Ave. Makati CityVirtual Process Only - No Onsite RequirementJob Description:We are hiring Customer Service Representatives for our onsite team in Ayala Ave. Makati City. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱300,000 per year

    Hiring: Customer Service RepresentativeLocation: ANE Makati CityAccount: Financial - Local accountStart Date: September 29, 2025Virtual Process Only - No Final InterviewJob Description:We are hiring Customer Service Representatives for our onsite team in ANE Makati. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start...

  • Customer Service Representative

    5 days ago

    Makati City, National Capital Region, Philippines Smartrade Full time ₱250,000 - ₱350,000 per year

    We are actively looking for a Customer Service Representative who can provide excellent support and assistance to our clients. This role is ideal for someone who enjoys helping others, communicates clearly, and thrives in a dynamic and fast-paced environment.Key ResponsibilitiesRespond to client inquiries via phone, chat, and email in a timely and...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines TalentSync Training and Development Full time $20,000 - $30,000 per year

    We are looking for an exceptional Customer Service Representative to join our vibrant team in Makati City, Metro Manila. This is a part-time position that will see you providing exceptional customer service to our valued clients, addressing their queries and concerns in a timely and professional manner.What you'll be doingHandling inbound customer calls and...