Helpdesk

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements and ensure that client inquiries are...

The Private Advertiser is seeking a seasoned IT professional to fill the role of IT Helpdesk Manager. This position is responsible for managing a team of helpdesk technicians, developing processes to improve customer satisfaction, and collaborating with the global helpdesk team.Key Responsibilities:Manage a team of helpdesk technicians to ensure efficient...

JOB DESCRIPTIONA. Duties and Responsibilities done at PERIODIC or REGULAR IntervalsIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members.Responds to inquiries and complaints, resolves customers' feedback and issues raised regarding handling time and waiting time.Encodes manual LOAs within the...

Under the supervision of the Helpdesk Supervisor, this key position is expected to respond to inquiries and requests for assistance in a timely manner within the organization's computer systems. Responding to technical concerns may include providing remote and desk-side support in mostly Windows and Microsoft environment.DUTIES AND RESPONSIBILITIES:Receives,...

Role Overview:This position is responsible for ensuring the highest level of service quality in our helpdesk operations.Main Objectives:Service Excellence: Maintain a high level of service excellence in helpdesk interactionsCompliance Adherence: Ensure adherence to company standards, policies, and healthcare regulationsProcess Improvement: Identify and...

Helpdesk Analyst, Frontline Customer HelpdeskAs a Helpdesk Analyst at Reuters, you will be the cornerstone of our customer support system, providing best-in-class service and customer support for our global clientele and distribution partners. This role combines editorial expertise with strong communication skills to manage and resolve inquiries related to...

About Our TeamThe Client Helpdesk is a vital part of our team, responsible for assisting the Key Accounts Officer in supervising daily operational activities. We work together with PS Recruiters, Coordinators, and Generalists to provide high-quality assistance to our members.Job ResponsibilitiesProviding administrative and operations support to ensure...

About the RoleCognizant Technology Solutions Philippines Inc. is seeking an experienced HR Helpdesk Team Lead to join our Pioneer Account. In this role, you will be responsible for managing a team of HR support representatives and providing exceptional service to internal and external clients.ResponsibilitiesOversee the day-to-day activities of the HR...

Job DescriptionResponsible for handling employee inquiries related to compensation, payroll, benefits, and related policies. Assist employees with compensation-related inquiries, including salary, bonuses, deductions, payroll discrepancies, and benefits.RequirementsAt least 2 years in collegeAt least 2 years' experience in Sales compensation...

We are looking for an International Helpdesk Analyst to join our team at Recruiter PH. As an International Helpdesk Analyst, you will provide technical support and assistance to customers across the globe, ensuring that their queries and issues are resolved promptly and efficiently.You will work closely with internal stakeholders to identify and resolve...

Role OverviewWe are seeking a highly motivated and organized Service Desk Engineer/Helpdesk to be part of our team at IFIVE INC.Key Responsibilities:Support the installation, configuration, and maintenance of hardware and software for end-users and customers.Respond to service requests and resolve technical issues in a timely manner.Collaborate with the IT...

Basic Function: The Helpdesk Assistant provides customer service to answer customer requests for assistance either in person, by email/chat, or over the phone for technical support.Main Job Duties and Responsibilities:Answers telephone and responds to basic customer questions using established methods provided in training. Forwards calls to appropriate...

About the RoleWe are seeking a highly motivated and detail-oriented IT Helpdesk Professional to join our team at ADEC Innovations. In this role, you will be responsible for providing top-notch technical support to our customers and ensuring the efficient operation of our computer systems.Your primary responsibilities will include:Receiving and resolving...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the...

Job Title: Helpdesk/Tech AssistantClient: US-Based Restaurant ChainEmployment Type: Full-TimeWork Location: Onsite – Tuguegarao City, Cagayan, PhilippinesWork Schedule: Graveyard Shift – Tuesday to Saturday, 12:00 AM – 9:00 AM (Philippine Time). Must be willing to work during holidays as needed.Job OverviewElite Virtual Employment Solutions (EVES) is...

Job SummaryWe are seeking a Helpdesk and Technical Services Associate to join our team at Cognizant Technology Solutions Philippines Inc. This individual will provide exceptional support to internal teams, ensuring the smooth operation of our software systems.The ideal candidate will have a strong technical background, excellent communication skills, and a...

Job OverviewThe Helpdesk Technician plays a pivotal role in maintaining the smooth operation of our technical infrastructure by addressing technical issues and ensuring that all equipment is functioning correctly.Main Responsibilities:Addressing technical queries and resolving issues promptly and professionallyImplementing efficient solutions to minimize...

About YouWe are seeking a highly skilled and fluent German speaking Helpdesk Technician to join our team at Stefanini Philippines, Inc. As a Helpdesk Specialist, you will be responsible for providing technical support to clients via various communication channels. This includes troubleshooting and resolving issues related to PC hardware and software,...

Job Description - Helpdesk - Service Desk Junior Associate Technician (04302)Helpdesk - Service Desk Junior Associate TechnicianBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Helpdesk - Service Desk Associate Technician working Remotely in Metro Manila Philippines, you'll be a part of bringing...

**Job Summary**Ousian Solutions Inc. seeks a skilled Technical Support Engineer to join our team.Responsibilities include:Configuring and installing computer hardware, operating systems, and applications.Maintaining and monitoring computer systems and networks.Providing technical support to staff or clients through various means.Troubleshooting system and...