Operations Manager
1 week ago
1. Manage daily freight forwarding activities, including coordination of shipments, import/export processes, and warehousing operations.
2. Proactively follow up with carriers/agents to ensure timely arrival of shipments.
3. Coordinate shipping instructions and communicate with customers to ensure smooth shipment handling.
4. Prepare shipping instructions and coordinate shipments with shipping lines.
5. Send arrival notices to customers, keeping them informed of shipment status.
6. Follow up with clients to address any queries or concerns they may have.
7. Ensure accuracy of invoices, bills of lading, shipping statements, and achievement of key performance indicators (KPIs).
8. Liaise with shippers/consignees, truckers, and customs clearance brokers to facilitate efficient operations.
9. Maintain strong relationships with agents worldwide to support global operations.
10. Identify and explore new business opportunities and potential markets.
11. Collaborate with the accounting department to handle invoicing and financial aspects of operations.
12. Foster and maintain positive relationships with shipping lines to optimize service levels.
13. Develop team members through training and performance management to maximize their potential.
14. Ensure cross-training for all positions is completed and documented to promote operational flexibility.
15. Maintain a customer-focused approach and promptly address inquiries and complaints using established guidelines.
16. Take ownership of customer complaints and queries, proactively following through to resolution.
17. Perform various customer service activities, including upselling, to enhance customer satisfaction and business growth.
18. Effect necessary communication and motivation to staff. Monitors individual performance via observation and review of various productivity metrics. Counsels and disciplines as necessary.
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Operations Manager
1 week ago
Iloilo, Philippines SAMLEX Global Services Full time1. Manage daily freight forwarding activities, including coordination of shipments, import/export processes, and warehousing operations. 2. Proactively follow up with carriers/agents to ensure timely arrival of shipments. 3. Coordinate shipping instructions and communicate with customers to ensure smooth shipment handling. 4. Prepare shipping instructions...
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Operations Manager
1 week ago
Iloilo City, Philippines SAMLEX Global Services Full time1. Manage daily freight forwarding activities, including coordination of shipments, import/export processes, and warehousing operations. 2. Proactively follow up with carriers/agents to ensure timely arrival of shipments. 3. Coordinate shipping instructions and communicate with customers to ensure smooth shipment handling. 4. Prepare shipping instructions...
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Store Operations Manager
3 hours ago
Iloilo City, Western Visayas, Philippines Ace Hardware Phils., Inc. Full timeJob DescriptionA Retail Management Professional is required to oversee the daily operations of an Ace Hardware store, ensuring seamless execution of sales, inventory management, and staff supervision. The ideal candidate will possess strong leadership and communication skills, with a focus on driving sales growth and maintaining excellent customer...
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Operations Executive
1 week ago
Iloilo, Philippines SAMLEX Global Services Full timeDuties & Responsibilities: • Enter and record the cargos or shipments to the logistics system to ensure existing information for further processing. •Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge •Communicate, coordinate, follow up and report about on processing or hold items to be...
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Assistant Manager
1 week ago
Iloilo, Philippines Visage Executive Search Full timeQualifications: •5 years BPO experience •At least 2 years of team handling experience •1-2 years of healthcare domain experience Other details : *Work Allocation - Tracking, Reviewing, Checking for pendency and re-allocation, SLA & TAT *Client Management Query resolution & managing and removing roadblocks which may impact the ability of associates...
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Assistant Manager
1 week ago
Iloilo, Philippines Visage Executive Search Full timeQualifications: •5 years BPO experience •At least 2 years of team handling experience •1-2 years of healthcare domain experience Other details : *Work Allocation - Tracking, Reviewing, Checking for pendency and re-allocation, SLA & TAT *Client Management Query resolution & managing and removing roadblocks which may impact the ability of associates...
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Export Operations Executive
1 week ago
Iloilo, Philippines SAMLEX Global Services Full timeDuties & Responsibilities: • Enter and record the cargos or shipments to the logistics system to ensure existing information for further processing. •Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge •Communicate, coordinate, follow up and report about on processing or hold items to be...
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Kitchen Manager
1 week ago
Iloilo, Philippines Vikings group of companies Full timeBachelor’s Degree in HRM and/or Culinary Arts With extensive experience in Hotel & Restaurant Industry. Korean and Japanese Culinary experience is an advantage. Has a good grasp in Kitchen Operation, Food Cost Management and Costings. Knowledgeable in MS Office.
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Assistant Manager
1 week ago
Iloilo City, Philippines Visage Executive Search Full timeQualifications:•5 years BPO experience•At least 2 years of team handling experience•1-2 years of healthcare domain experienceOther details :*Work Allocation - Tracking, Reviewing, Checking for pendency and re-allocation, SLA & TAT *Client Management Query resolution & managing and removing roadblocks which may impact the ability of associates Complete...
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Kitchen Manager/ Kitchen Supervisor
1 week ago
Iloilo, Philippines Vikings group of companies Full timeBachelor’s Degree in HRM and/or Culinary Arts With extensive experience in Hotel & Restaurant Industry. Korean and Japanese Culinary experience is an advantage. Has a good grasp in Kitchen Operation, Food Cost Management and Costings. Knowledgeable in MS Office.
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Export Operations Executive
1 week ago
Iloilo City, Philippines SAMLEX Global Services Full timeDuties & Responsibilities:• Enter and record the cargos or shipments to the logistics system to ensure existing information for further processing.•Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge•Communicate, coordinate, follow up and report about on processing or hold items to be...
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Pricing Manager
1 week ago
Iloilo, Philippines SAMLEX Global Services Full timeKey Accountabilities 1- Pricing Strategy Development: Develop and implement competitive pricing strategies for ocean freight services on the Europe Export Trade Lane. Analyze market trends, competitor pricing, and customer demands to make informed pricing decisions. Collaborate with cross-functional teams to align pricing strategies with business...
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Pricing Manager
1 week ago
Iloilo, Philippines SAMLEX Global Services Full timeKey Accountabilities 1- Pricing Strategy Development: Develop and implement competitive pricing strategies for ocean freight services on the Europe Export Trade Lane. Analyze market trends, competitor pricing, and customer demands to make informed pricing decisions. Collaborate with cross-functional teams to align pricing strategies with business...
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Logistics Operations Specialist
2 days ago
Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full timeAbout SAMLEX Global ServicesJob DescriptionThis role involves managing customs clearance operations for both agent-nominated shipments and local consignees.Coordinate cargo delivery upon BOE approvalLiaise with transporters for Proof of Delivery (POD) and invoice processingArrange customs submission as per regulatory requirementsCoordinate customs inspection...
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Kitchen Manager
1 week ago
Iloilo City, Philippines Vikings group of companies Full timeBachelor’s Degree in HRM and/or Culinary ArtsWith extensive experience in Hotel & Restaurant Industry. Korean and Japanese Culinary experience is an advantage.Has a good grasp in Kitchen Operation, Food Cost Management and Costings.Knowledgeable in MS Office.
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General Manager- Real Estate
1 week ago
Iloilo City, Philippines HR Network Inc Full timeThe General Manager role responsible for overseeing the overall operations, management, and profitability of a Property in Iloilo. The GM ensures that all aspects of the property run smoothly, efficiently, and in accordance with the company's standards and guest expectations. This role involves strategic planning, team leadership, financial management, guest...
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Customer Service Representative
1 week ago
iloilo, Philippines Neksjob Full timeJOB DESCRIPTION We are seeking a trustworthy and passionate professional for the role of Customer Service Representative Logistics. This position plays a key role in supporting the company’s growth strategy within the starch derivatives business, handling both customer service and logistics operations in the Philippines. The successful candidate will be...
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Customer Service Representative
1 week ago
iloilo, Philippines Neksjob Full timeJOB DESCRIPTION We are seeking a trustworthy and passionate professional for the role of Customer Service Representative Logistics. This position plays a key role in supporting the company’s growth strategy within the starch derivatives business, handling both customer service and logistics operations in the Philippines. The successful candidate will be...
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Customs Clearance Coordinator
1 week ago
Iloilo, Philippines SAMLEX Global Services Full timeAbout the role This role will be handling back office customs clearance operations for Dubai. Responsibilities: The Customs Clearance Specialist is responsible for efficiently managing the customs clearance process for both agent-nominated shipments and local consignees. This role involves coordinating with various stakeholders, including shipping line...
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Customs Clearance Coordinator
1 week ago
Iloilo, Philippines SAMLEX Global Services Full timeAbout the role This role will be handling back office customs clearance operations for Dubai. Responsibilities: The Customs Clearance Specialist is responsible for efficiently managing the customs clearance process for both agent-nominated shipments and local consignees. This role involves coordinating with various stakeholders, including shipping line...