Operations Manager
7 months ago
2. Proactively follow up with carriers/agents to ensure timely arrival of shipments.
3. Coordinate shipping instructions and communicate with customers to ensure smooth shipment handling.
4. Prepare shipping instructions and coordinate shipments with shipping lines.
5. Send arrival notices to customers, keeping them informed of shipment status.
6. Follow up with clients to address any queries or concerns they may have.
7. Ensure accuracy of invoices, bills of lading, shipping statements, and achievement of key performance indicators (KPIs).
8. Liaise with shippers/consignees, truckers, and customs clearance brokers to facilitate efficient operations.
9. Maintain strong relationships with agents worldwide to support global operations.
10. Identify and explore new business opportunities and potential markets.
11. Collaborate with the accounting department to handle invoicing and financial aspects of operations.
12. Foster and maintain positive relationships with shipping lines to optimize service levels.
13. Develop team members through training and performance management to maximize their potential.
14. Ensure cross-training for all positions is completed and documented to promote operational flexibility.
15. Maintain a customer-focused approach and promptly address inquiries and complaints using established guidelines.
16. Take ownership of customer complaints and queries, proactively following through to resolution.
17. Perform various customer service activities, including upselling, to enhance customer satisfaction and business growth.
18. Effect necessary communication and motivation to staff. Monitors individual performance via observation and review of various productivity metrics. Counsels and disciplines as necessary.
-
Operations Manager
7 months ago
Iloilo, Philippines SAMLEX Global Services Full time1. Manage daily freight forwarding activities, including coordination of shipments, import/export processes, and warehousing operations. 2. Proactively follow up with carriers/agents to ensure timely arrival of shipments. 3. Coordinate shipping instructions and communicate with customers to ensure smooth shipment handling. 4. Prepare shipping instructions...
-
Operations Manager
7 months ago
Iloilo City, Philippines SAMLEX Global Services Full time1. Manage daily freight forwarding activities, including coordination of shipments, import/export processes, and warehousing operations. 2. Proactively follow up with carriers/agents to ensure timely arrival of shipments. 3. Coordinate shipping instructions and communicate with customers to ensure smooth shipment handling. 4. Prepare shipping instructions...
-
Warehouse Operations Manager
2 months ago
Iloilo City, Western Visayas, Philippines SM Retail Full timeJob Description:We are seeking a highly skilled Warehouse Supervisor to join our team at SM Retail. The successful candidate will be responsible for overseeing the daily operations of our branch warehouse, ensuring that all activities are conducted in accordance with established standards.Key Responsibilities:Supervise and coordinate the end-to-end processes...
-
Professional Virtual Operations Manager
1 week ago
Iloilo City, Western Visayas, Philippines Work for Prosper Full timeAbout the RoleWe are seeking a highly skilled Professional Virtual Operations Manager to join our team at Work for Prosper. In this dynamic role, you will be responsible for coordinating and managing the day-to-day operations of our virtual assistants.The ideal candidate will have excellent communication and organizational skills, with the ability to work...
-
Senior Property Operations Manager
2 months ago
Iloilo City, Western Visayas, Philippines HR Network Inc Full timeAbout the RoleAs a Senior Property Operations Manager at HR Network Inc, you will play a pivotal role in overseeing the overall operations of our property in Iloilo. This is an exceptional opportunity to lead a team and drive growth, while ensuring exceptional service delivery.
-
Chief Financial Operations Manager
1 month ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time**Job Title:** Chief Financial Operations Manager**Salary Range:** $70,000 - $90,000 per annumAbout the Role:We are seeking an experienced Chief Financial Operations Manager to join our team at Fair Trade Outsourcing. This is a critical role that requires strong financial management skills, attention to detail, and excellent organizational abilities.As a...
-
Operations Manager for Warehouse Logistics
1 month ago
Iloilo City, Western Visayas, Philippines SM Retail Full timeJob Function OverviewWe are seeking a highly skilled Operations Manager for Warehouse Logistics to join our team at SM Retail. This role is responsible for overseeing the daily operations of our branch warehouse, ensuring that all processes are carried out efficiently and effectively.Main ResponsibilitiesSupervise end-to-end processes of inbound receiving,...
-
Chief Financial Operations Manager
6 days ago
Iloilo City, Western Visayas, Philippines Project Assistant Full timeJob Title: Chief Financial Operations ManagerOverview:We are seeking a highly skilled Certified Public Accountant (CPA) to oversee and manage financial operations for our client in Hawaii. As a dynamic web design, development, and marketing company, we are committed to crafting exceptional digital experiences.Salary Range:The estimated annual salary for this...
-
Operation Manager
6 days ago
Iloilo City, Philippines HR Network Inc Full timeThe General Manager role oversees the overall operations, management, and profitability of a Property in Iloilo. The GM ensures that all aspects of the property run smoothly, and efficiently, and follow the company's standards and guest expectations. This role involves strategic planning, team leadership, financial management, guest relations, and ensuring...
-
Operations Quality Assurance Manager
1 week ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeAbout the RoleWe are seeking an experienced Operations Quality Assurance Manager to join our team at Visage Executive Search. As a key member of our organization, you will play a vital role in driving performance and ensuring adherence to quality standards.
-
Assistant Manager
4 weeks ago
Iloilo, Philippines Visage Executive Search Full timeQualifications: •5 years BPO experience •At least 2 years of team handling experience •1-2 years of healthcare domain experience Other details : *Work Allocation - Tracking, Reviewing, Checking for pendency and re-allocation, SLA & TAT *Client Management Query resolution & managing and removing roadblocks which may impact the ability of associates...
-
Assistant Manager
4 weeks ago
Iloilo, Philippines Visage Executive Search Full timeQualifications: •5 years BPO experience •At least 2 years of team handling experience •1-2 years of healthcare domain experience Other details : *Work Allocation - Tracking, Reviewing, Checking for pendency and re-allocation, SLA & TAT *Client Management Query resolution & managing and removing roadblocks which may impact the ability of associates...
-
Operations Executive
9 months ago
Iloilo, Philippines SAMLEX Global Services Full timeDuties & Responsibilities: • Enter and record the cargos or shipments to the logistics system to ensure existing information for further processing. •Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge •Communicate, coordinate, follow up and report about on processing or hold items to be...
-
Senior Financial Operations Manager
2 weeks ago
Iloilo City, Western Visayas, Philippines Project Assistant Full timeAbout the RoleWe are seeking a highly skilled Senior Financial Operations Manager to oversee and manage financial operations for our client. The ideal candidate will have a strong background in accounting with experience supporting travel, tourism, or e-commerce businesses in the US market.Job Description:This is a dynamic opportunity to join our team as a...
-
Culinary Operations Director
1 month ago
Iloilo City, Western Visayas, Philippines Seda Atria Hotel Full timeJob Title: Culinary Operations DirectorWe are seeking a highly skilled and experienced Culinary Operations Director to lead our kitchen operations at Seda Atria Hotel. The successful candidate will have a proven track record in managing high-volume kitchens, leading teams, and driving culinary excellence.About the Role:As Culinary Operations Director, you...
-
Senior Operations Supervisor
4 weeks ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeJob Title: Senior Operations Supervisor">About Us:">Visage Executive Search is a leading provider of executive search services, helping businesses find the right talent to drive their success. We are committed to delivering exceptional results and building long-lasting relationships with our clients.">Job Summary:">We are seeking an experienced Senior...
-
Store Operations Supervisor
1 month ago
Iloilo City, Western Visayas, Philippines Ace Hardware Phils., Inc. Full timeA career-defining opportunity has arisen at Ace Hardware Phils., Inc. as a Store Operations Supervisor. Reporting directly to the Zone Head/Area Head, you will be responsible for driving sales goals and overseeing inventory management.About this roleAs a key member of our team, you will supervise and train staff members, ensuring they have the skills and...
-
Workforce Operations Strategist
5 days ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeWe are looking for a highly skilled Scheduling Manager to join our team at Manpower Core Group Inc. in Iloilo City. As a key member of our workforce operations team, you will be responsible for overseeing the scheduling process and ensuring seamless day-to-day operations.About the Role:Manage scheduling processes for our workforce using IEX toolDevelop and...
-
Operations Executive
9 months ago
Iloilo City, Philippines SAMLEX Global Services Full timeDuties & Responsibilities:• Enter and record the cargos or shipments to the logistics system to ensure existing information for further processing.•Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge•Communicate, coordinate, follow up and report about on processing or hold items to be...
-
Treasury Operations Specialist
2 weeks ago
Iloilo City, Western Visayas, Philippines LifeBank Microfinance Foundation, Inc Full timeAbout LifeBank Microfinance Foundation, Inc.We are a non-government organization that offers saving mobilization, microfinance, and social services to enterprising women and the general public. Our mission is to break the chains of poverty through our two major programs: Ikabuhi Microfinance Program (IMP) and Social and Sustainable Development Program...