Spanish Bilingual Customer Service Representative

2 months ago


Zamboanga, Philippines Med Supply US Full time
About Us
Med Supply US is a medical supply company that provides diabetic supplies to patients and doctors offices. We are looking for a full-time Bilingual Customer Service Representative (Spanish and English) to join our team.

Position Overview:
We are seeking a motivated and bilingual individual proficient in Spanish and English to join our team as a Bilingual Customer Service Representative, specializing in Durable Medical Equipment (DME). The successful candidate will be responsible for driving sales and promoting our range of DME products to healthcare professionals and facilities serving Spanish-speaking communities.
Responsibilities:
  • Greet patients in a courteous and welcoming manner.
  • Collect patient information, including personal details, medical history, and insurance coverage, using electronic medical record systems or paper forms.
  • Verify insurance eligibility and coverage details, including copayments, deductibles, and any pre-authorizations required for services.
  • Explain financial responsibilities to patients and assist them in understanding insurance benefits and billing procedures.
  • Coordinate appointments and referrals for patients with various healthcare providers or departments within the facility.
  • Ensure all necessary paperwork is completed accurately and in compliance with regulatory requirements.
  • Maintain patient confidentiality and adhere to HIPAA guidelines at all times.
  • Answer phone calls and respond to inquiries from patients, healthcare providers, and insurance companies.
  • Collaborate with other healthcare professionals, such as physicians, nurses, and administrative staff, to ensure seamless patient care.
  • Assist with administrative tasks, such as scheduling appointments, filing documents, and processing referrals.

Requirements:
  • High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or related field preferred.
  • Prior experience in a healthcare setting, preferably in patient intake or registration.
  • Proficiency in using electronic medical record systems and other healthcare software.
  • Excellent communication skills, both written and verbal, with the ability to interact effectively with patients, families, and healthcare team members.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Knowledge of medical terminology, insurance billing processes, and regulatory requirements.
  • Compassionate and empathetic demeanor, with a commitment to providing exceptional patient care.
  • Ability to maintain professionalism and confidentiality in sensitive situations.
  • Flexibility to adapt to changing priorities and schedules.


  • Zamboanga Del Sur, Philippines TAXSEE PHILIPPINES INC. Full time

    Maxim Rides&Food Delivery is one of the leading players in the fast-growing online services industry. Our mission is to provide our customers with convenient, reliable and safe transportation and delivery solutions. Through our innovative technology and commitment to excellence, we are changing the way people receive service in the Philippines.This is your...


  • Zamboanga Del Sur, Philippines TAXSEE PHILIPPINES INC. Full time

    Maxim Rides&Food Delivery is one of the leading players in the fast-growing online services industry. Our mission is to provide our customers with convenient, reliable and safe transportation and delivery solutions. Through our innovative technology and commitment to excellence, we are changing the way people receive service in the Philippines.This is your...

  • Operations Associate

    14 hours ago


    Zamboanga Del Sur, Philippines Filinvest Land Inc. Full time

    Registration Associate supports the Registration Team Lead by performing;Accurate preparation of documentary requirements necessary to process the Certificate Authorizing Registration, Transfer Certificate of Title and Tax Declaration; andQualifies taxes and ensures it is paid on-time to avoid penalties and delinquencies. It is expected from the specialist...


  • Zamboanga Peninsula, Philippines Scientific Biotech Specialties, Inc. Full time

    Candidate must possess at least Bachelor's/College Degree in Medical Science, Biology, Microbiology other Medical related courses.At least 1 Year(s) of working experience in the related field is required for this position.Willing to work in Zamboanga (1)Willing to work in Northern Mindanao (1)Willing to work in Region1 (1)Willing to work in Western Visayas...

  • sales driver

    1 week ago


    Zamboanga Peninsula, Philippines JT International S.A. Full time

    At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now Learn more: Local applicants are...

  • Sales Staff

    4 months ago


    Zamboanga City, Philippines Promark Industries, Inc. - Mossimo Full time

    Job Qualifications: - At least high school graduate. - Experience working in apparel industry is an advantage. - Must be flexible, honest, and trustworthy. Job Summary: - Gives the customers an excellent service at all times. - Promotes and supports the brand to achieve the monthly sales quota. - Ensures proper documentation, safekeeping and maintains...

  • Sales Staff

    4 months ago


    Zamboanga City, Philippines Promark Industries, Inc. - Mossimo Full time

    Job Qualifications: - At least high school graduate. - Experience working in apparel industry is an advantage. - Must be flexible, honest, and trustworthy. Job Summary: - Gives the customers an excellent service at all times. - Promotes and supports the brand to achieve the monthly sales quota. - Ensures proper documentation, safekeeping and maintains...

  • Sales Associate

    2 months ago


    Zamboanga Del Sur, Philippines Premier Heavy Equipment, Inc. Full time

    Working closely with clients, to identify needs, answer inquiries about the services, and recommend possible solutions and offers.Developing and sustaining long-lasting relationships with customers.Knowledgeable and up-to-date with the service features, and the ability to provide options.Maintaining an accurate record of all sales, scheduled customer...

  • Area Sales Manager

    1 week ago


    Zamboanga Peninsula, Philippines Republic Biscuit Corporation (Rebisco) Full time

    As an Area Sales Manager you will be responsible in achieving/exceeding sales/volume growth rate targets, and performance standards for store presence, operations, productivity, and service for the assigned area through distributor management. It's an independent contributor role, reporting directly to the Regional Sales Manager.Major...

  • Restaurant Manager

    3 days ago


    Zamboanga Del Sur, Philippines Fruitas Holdings Incorporated Full time

    This is a full-time on-site role for a Restaurant Manager / Asst. Restaurant Manager located in ZAMBOANGA DEL SUR. The Restaurant Manager / Asst. Restaurant Manager will be responsible for the day-to-day operations, including customer satisfaction, food and beverage quality, and hiring and training staff to ensure high levels of customer service. The...

  • Restaurant Manager

    3 days ago


    Zamboanga Del Sur, Philippines Fruitas Holdings Incorporated Full time

    This is a full-time on-site role for a Restaurant Manager / Asst. Restaurant Manager located in ZAMBOANGA DEL SUR. The Restaurant Manager / Asst. Restaurant Manager will be responsible for the day-to-day operations, including customer satisfaction, food and beverage quality, and hiring and training staff to ensure high levels of customer service. The...


  • Zamboanga City, Philippines Mustard Seed Systems Corporation Full time

    Mustard Seed Systems Corporation provides innovative solutions for companies since 1999. The growing company offers a wide range of products and services and one of those is Building Technology Solutions. This includes Auxiliary and Security products such as CCTVs, Fire Detection Alarm Systems, Public Address & Voice Alarm, Door Access, PABX, Power...


  • Zamboanga City, Philippines Mustard Seed Systems Corporation Full time

    Mustard Seed Systems Corporation provides innovative solutions for companies since 1999. The growing company offers a wide range of products and services and one of those is Building Technology Solutions. This includes Auxiliary and Security products such as CCTVs, Fire Detection Alarm Systems, Public Address & Voice Alarm, Door Access, PABX, Power...

  • production assistant

    2 months ago


    Zamboanga Del Sur, Philippines MINDPRO RETAIL INC. Affliate of SM Retail Full time

    Qualifications & experienceBachelor's degree in Hotel and Restaurant Management or related fieldWith Vocational training or baking coursework is a plusExcellent customer service and verbal/written communication skillsProven ability to manage shiftsStrong organizational and time management skillsPrevious experience in serving customers in a bakery environment...


  • Zamboanga del Norte, Philippines Saga Motors Corporation Full time

    JOB SUMMARY:Primarily handles customer care and services to maximize sales generation of the branch.Exhibit consultative selling skills. Assist customers in selecting big bike by asking questions and listening carefully to their responses;Perform high-quality, professional demonstrations of productsFollow-up with buyers to ensure successful referral...

  • pharmacy assistant

    2 months ago


    Zamboanga Del Sur, Philippines Cecile's Pharmacy Full time

    The Pharmacy Assistant is responsible for performing over-the-counter selling of drugs and health care products through knowledgeable, courteous, friendly, and efficient customer service.Dispense medicines under the supervision of his or her Pharmacist.Look after stock positioning.Monitor the availability of medicines.Refill and display stocks.Practice good...

  • Management Trainee

    2 months ago


    Zamboanga Del Sur, Philippines Philippine Pizza, Inc. Full time

    We welcome college graduates with degrees in Hotel and Restaurant Management, Food Service Administration, and other Business Management related courses.New graduates with experience in the Restaurant and hotel industry are also accepted for Management Trainee positions.A minimum of 2 years of managerial experience in the Restaurant and hotel industry is an...

  • Agritechnician

    3 weeks ago


    Zamboanga del Norte, Philippines Enasia Import Export Corporation Full time

    - Promote Company Products and services to prospective clients within the assigned area.- Responsible for Maintaining customer, prospect competitor data base, assist in the implementation of on-going promotional programs.- must be able to handle complaints, provide appropriate solutions and alternatives within time limits.- perform other duties and...

  • Agritechnician

    3 weeks ago


    Zamboanga del sur, Philippines Enasia Import Export Corporation Full time

    - Promote Company Products and services to prospective clients within the assigned area. - Responsible for Maintaining customer, prospect competitor data base, assist in the implementation of on-going promotional programs. - must be able to handle complaints, provide appropriate solutions and alternatives within time limits. - perform other duties and...

  • Agritechnician

    2 weeks ago


    Zamboanga del sur, Philippines Enasia Import Export Corporation Full time

    - Promote Company Products and services to prospective clients within the assigned area. - Responsible for Maintaining customer, prospect competitor data base, assist in the implementation of on-going promotional programs. - must be able to handle complaints, provide appropriate solutions and alternatives within time limits. - perform other duties and...