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Customer Service Representative
2 months ago
Maxim Rides&Food Delivery is one of the leading players in the fast-growing online services industry. Our mission is to provide our customers with convenient, reliable and safe transportation and delivery solutions. Through our innovative technology and commitment to excellence, we are changing the way people receive service in the Philippines.
This is your chance to work in a modern stable company, even if you have no experience We will teach you everything that you need know about customer service.
Key functions:
Communication with riders/couriers, assistance with online registration.Assisting Maxim users in resolving order related issues, handling their feedback and requests online and face-to-face.Conducting outdoor promo activities.Monitoring the service rules violations.Presenting users with an offer of new conditions and promotions.Working conditions & benefits:Stable monthly remuneration (net) + increase in salary subject to meeting planned targets.Free online training course from the first day of working.5-day working week, 8am - 6pm.Trial period to decide if this job is for you or not.A compact and well equipped office in Zamboanga city, where everyone has their own work station.Tech-savvy environment: easily accessible corporate CRM system and edu-programs, corporate news portal and work messenger.Possible professional growth.Requirements:Strong command of English language.Positive attitude and pro-active mindset, good multitasker.Background in Customer Service/Sales will be a big plus but is not mandatory.Computer literate.