Instructional Designer, HR Learning

2 weeks ago


Taytay, Philippines Quantrics Enterprises Inc. Full time
Overview

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An Instructional Designer is responsible for creating effective and engaging learning experiences that help individuals acquire knowledge, develop skills, and improve performance. This role combines expertise in education and design to develop instructional materials such as e-learning courses, instructor-led training, manuals, assessments, and job aids.

Responsibilities
  • Needs Analysis
    • Conduct training needs assessments to identify knowledge or performance gaps.
    • Consult with stakeholders (e.g., subject matter experts, managers, HR) to define learning objectives.
    • Analyze learner profiles, existing content, and organizational goals.
  • Curriculum and Course Design
    • Design curriculum maps and course outlines based on learning objectives.
    • Apply instructional design models (e.g., ADDIE, SAM, Bloom's Taxonomy) to structure content effectively.
    • Develop learning pathways (e.g., onboarding, leadership training, compliance programs).
  • Content Development
    • Create instructional materials such as:
    • E-learning modules
    • Instructor-led training (ILT) guides
    • Job aids, manuals, and handouts
    • Microlearning and mobile learning content
    • Develop assessments, quizzes, simulations, and case studies to evaluate learning outcomes.
  • Technology Integration
    • Utilize e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise 360, Camtasia).
    • Work with Learning Management Systems (LMS) to upload and manage course content.
    • Ensure accessibility and compliance with standards like WCAG, SCORM, xAPI.
  • Collaboration
    • Partner with subject matter experts (SMEs) to gather content and validate accuracy.
    • Coordinate with graphic designers, developers, and multimedia specialists.
    • Collaborate with instructors or facilitators to ensure delivery aligns with design.
  • Project Management
    • Manage instructional design projects from conception to deployment.
    • Create project timelines, manage deadlines, and track progress.
    • Ensure deliverables are completed on time and within scope.
  • Evaluation and Continuous Improvement
    • Collect and analyze learner feedback and performance data.
    • Revise and update course content based on evaluations and changing needs.
    • Apply Kirkpatrick\'s Four Levels of Evaluation or similar models to assess training effectiveness.
  • Quality Assurance
    • Proofread and test learning materials to ensure accuracy, consistency, and functionality.
    • Perform usability testing and resolve technical or instructional issues.
Competencies
  • Instructional Design & Learning Theory
    • Application of Instructional Design Models (e.g., ADDIE, SAM)
    • Use of Bloom's Taxonomy to define and align learning objectives
    • Curriculum and Course Design aligned with learner needs and business goals
    • Assessment & Evaluation Design for measuring learning effectiveness
  • Technology & Tools Proficiency
    • E-learning Development Tools (e.g., Articulate Storyline, Rise, Adobe Captivate)
    • Learning Management Systems (LMS)
  • Content Development
    • Instructional Writing Skills (clear, concise, learner-focused content)
    • Storyboarding and Scripting for e-learning and video content
    • Creating Job Aids, Infographics, and Other Support Materials
  • Analysis & Evaluation
    • Training Needs Analysis (TNA)
    • Learner and Stakeholder Analysis
    • Use of Learning Analytics and Data
    • Application of Evaluation Models (e.g., Kirkpatrick's 4 Levels)
  • Project Management & Collaboration
    • Time and Resource Management
    • Agile and Iterative Development Approaches
    • Stakeholder Management (e.g., SMEs, HR, IT, and leadership)
    • Cross-functional Collaboration and team communication
  • Communication & Interpersonal Skills
    • Active Listening and needs gathering
    • Presentation and Facilitation Skills
    • Conflict Resolution and Feedback Handling
    • Client and Stakeholder Communication
    • Ability to Translate Complex Content into simple, learner-friendly material
  • Adaptability and Continuous Learning
    • Willingness to Learn New Tools and techniques
    • Agility in Working Across Modalities (e.g., ILT, VILT, eLearning, blended)
    • Problem-Solving and Critical Thinking
QualificationsEducational Qualification/s
  • A Bachelor's degree in a relevant field (such as Education, Psychology, Human Resource Management, Communication) is preferred but not required.
Professional Qualification/s
  • 1 to 3 years of experience in Learning & Development or related roles. Candidates with less experience but demonstrates strong organizational and communication skills may be considered.
Work Conditions
  • Can work in a 24/7 rotating shift environment (night shifts will be required)
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Education and Training
  • Industries IT Services and IT Consulting

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