Client Engagement Support

3 weeks ago

Angeles City, Central Luzon, Philippines Clark Outsourcing Full time

Position Title: Client Engagement Support

Work Set Up: On-Site

Schedule: 8:00 PM to 5:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga


Quick Rundown:

Client Engagement Support, in the overall performance of assigned programs, including coordinating the marketing, service, and reporting processes for each program. Handles all operational support tasks of assigned programs.


What You'll Do:

  • Provide service and operational support for assigned programs

  • Maintain pricing spreadsheets and coordinate with creative/support teams

  • Assist with web, art, inventory tasks, and product sample management

  • Process orders, update records, and set up online accounts

  • Communicate with customers and vendors on orders, substitutions, and delivery

  • Prepare reports, track orders, and monitor product availability

  • Support senior staff, sales partners, and clients as needed

  • Perform clerical duties and ensure deadlines are met

  • Adhere to branding guidelines and support department operations

What Were Looking For:

  • 2 years of college or equivalent skills in math, writing, public speaking, and computer use

  • Possess specialized products and industry knowledge

  • Strong background in databases and spreadsheets with high computer proficiency.

  • Proficient in written and verbal communication

  • Experience in customer service, managing relationships, and performing duties related to customer relations, service, and reporting processes

  • Collaborate with the team to resolve deviations from budgets or special pricing, adhering to established policies and procedures

  • Able to multitask, work independently, and meet deadlines

  • Willing to travel and adapt to varied work environments

Why You'll Love Joining the CO Fam

At Clark Outsourcing, were redefining what it means to work in a BPO. This isn't your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team

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