
Client Engagement Specialist
1 day ago
As a vital member of our client engagement team, you will play a pivotal role in providing an exceptional first impression of our firm. You will be the welcoming voice that answers client inquiries, builds genuine engagement, and lays the foundation for a trusting, lasting relationship.
- Provide Personalized Support: Represent our firm with warmth and professionalism, making potential clients feel supported from the moment they contact us.
- Expertly Handle Client Calls: Manage incoming calls from prospective clients, answering their questions with clarity, providing guidance, and scheduling consultations with our legal experts.
- Coordinate the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.
If you're organized, empathetic, and passionate about delivering outstanding results, this role is more than just a job—it's an opportunity to make a meaningful impact in the lives of our clients. You'll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking.
This role offers the perfect blend of challenge and reward, allowing you to grow professionally and personally while making a real difference in the world.
Requirements and QualificationsTo excel in this role, you will need:
- Proven sales experience in a call center environment is required (this is a non-negotiable qualification).
- Exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
- A reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
- Competitive Salary Based on Experience
- Enjoy a Permanent Work-from-Home Setup
- Opportunities for Growth and Career Advancement
- A Collaborative and Inclusive Work Environment That Values Innovation
Is passionate about delivering exceptional client experiences and has a strong desire to grow professionally and personally.
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