Network Operations Specialist

5 days ago


Cebu City, Central Visayas, Philippines CallTek Full time

We are seeking a detail-oriented Network Operations professional to manage network connectivity and troubleshoot issues ensuring seamless operations.

Key Responsibilities
  • Alert Response: Respond promptly to inbound alerts from monitoring systems.
  • Troubleshooting: Conduct initial remote troubleshooting to identify root causes or restore connectivity.
  • Circuit Management: Create and manage tickets with ISPs and incident management teams for circuit-related issues or outages.
  • Collaboration: Coordinate with property and incident management teams to address power outages.

Requirements:

  • Networking Fundamentals: Understanding of TCP/IP, DNS, DHCP, and VPN.
  • Troubleshooting Experience: Experience with WAN/LAN troubleshooting and network monitoring tools.
  • Diagnostic Skills: Skilled in diagnosing connectivity, hardware, and configuration issues.
  • ISP Knowledge: Familiar with ISP and circuit-related troubleshooting.


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