Network Operations Specialist
5 days ago
We are seeking a detail-oriented Network Operations professional to manage network connectivity and troubleshoot issues ensuring seamless operations.
Key Responsibilities- Alert Response: Respond promptly to inbound alerts from monitoring systems.
- Troubleshooting: Conduct initial remote troubleshooting to identify root causes or restore connectivity.
- Circuit Management: Create and manage tickets with ISPs and incident management teams for circuit-related issues or outages.
- Collaboration: Coordinate with property and incident management teams to address power outages.
Requirements:
- Networking Fundamentals: Understanding of TCP/IP, DNS, DHCP, and VPN.
- Troubleshooting Experience: Experience with WAN/LAN troubleshooting and network monitoring tools.
- Diagnostic Skills: Skilled in diagnosing connectivity, hardware, and configuration issues.
- ISP Knowledge: Familiar with ISP and circuit-related troubleshooting.
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