Accounts Payable Coordinator

4 days ago

Manila, National Capital Region, Philippines Sysgen RPO, Inc. Full time
Essential Duties

Customer Satisfaction

Champions and advocates a customer service culture in the team to meet or preferably exceed customer expectations.

Invoice Processing

Ensures all allocated invoices/credits are accurately and efficiently processed into the AP system on a timely basis. This may be by manual or any other electronic means.

  • Identify, investigate and resolve medium to complex invoice exceptions on a timely basis to meet AP KPIs.
  • Validates purchase order information relating to invoices and takes further action if necessary.

Query Resolution

Delivers Accounts Payable services, information, and assistance to customers by:

  • Investigating and resolving medium to complex customer queries.
  • Performing supplier reconciliations when needed to assist with resolving identified problems.
  • Providing assistance to other Accounts Payable team members to resolve identified problems.

Aged Creditor Management

Ensures the management of personal work lists to ensure that supplier accounts meet key target outcomes for aged vendor liability by:

  • Proactively working with the business and suppliers in the timely resolution of match exceptions.
  • Ensures valid disputes are documented and communicated to relevant parties.
  • Escalates where necessary to AP team leader and works with AP team leader to ensure timely resolution of disputes/issues.

Compliance

Identifies invoices/credits received, which do not comply with relevant legislation and Client parameters. Takes corrective action to resolve non-compliance and works with business/suppliers to increase compliance.

Risk Management

Ensures that high levels of internal controls are maintained within Accounts Payable by:

  • Ensuring that all relevant AP documentation is reviewed on a timely basis and kept up to date as a result of system or process changes.

Organizational Contribution

Champions and advocates Client policies and processes by:

  • Actively developing and maintaining strong working relationships with customers (internal and external).
  • Coaching and challenging customer actions where appropriate and working to align them with Client standards.

Teamwork

Contributes and works within a team environment to achieve a high quality of work and professionalism.

  • Provides coaching to other Accounts Payable team members to ensure that a consistent and efficient accounts payable service is maintained.
  • Backs up other roles in the team or wider team to ensure full customer service can be achieved at all times.

Continuous Improvement

Contributes to the ongoing development of Accounts Payable by:

  • Identifying and suggesting ideas or opportunities to improve AP processes and work practices.

Personal Development

Keeps skills and knowledge of the people and the relevant business environment up to date and recommends appropriate training to Manager to ensure that skills and knowledge continue to align with business requirements.

Primary Job Functions

  • Manage Vendor (Create/ Maintain Vendor).
  • Manage Purchases (Procurement / purchase PO approval).
  • Manage Invoicing (Coordinate with vendor/Receive invoices/matching/checking and submission) Trade.
  • Manage Invoicing (Coordinate with vendor/Receive invoices/matching/checking and submission) Non Trade.
  • Manage Payments.

Performance Measures

  • Customer Satisfaction.
  • Invoice Processing.
  • Query Resolution.
  • Aged Creditor Management.
  • Compliance.
  • Risk Management.
  • Organizational Contribution.
  • Team Work.
  • Continuous Improvement.
  • Personal Development.

Qualifications

  • Bachelor's degree in finance or any related studies.
  • CMA qualification would be desirable.
  • At least 3 – 5 years experience in an accounts payable, purchasing, finance or administration role, preferably within a large organization which has a strong customer relationship component.
  • In-depth knowledge and experience of Accounts Payable and Purchasing systems, processes and practices including working with these in an ERP system.
  • Sound working knowledge of finance, accounting, and tax concepts, processes, procedures and legislative requirements.

Skill Sets

  • Proven competence in the Microsoft Office suite of products (in particular Outlook, Excel and Word).
  • Ability to manipulate and present numerical data in a meaningful way.
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