Accounts Receivable and Credit Officer

1 week ago

Pasig, National Capital Region, Philippines Satellite Office Full time
Position Objective The Accounts Receivable and Credit Officer will be responsible for managing all aspects of accounts receivable processes, including debtors invoicing, maintenance of accurate customer's accounts in AR module, and ensuring timely collection of outstanding payments from customers for accounts held in AUS, USA and EUR. Accounts Receivable and Credit Officer will work directly with customers or company's relationship managers to collect the outstanding payment and reconciling the customer's accounts in AR module. The role also involves assessing the creditworthiness of new and existing customers, managing credit limits and reviewing the appropriateness of company's credit policies in the current environment the company operates. This position plays a vital role in maintaining positive cashflow and reducing bad debt risk for the company. Areas of Responsibilities Accounts Receivable Management:
  1. Maintain accurate Accounts Receivable Sub-Ledger.
  2. Process and apply payments, and reconcile discrepancies between customer payments and records.
  3. Provide accurate reporting to key stakeholders via fortnightly Debtors Report, highlighting accounts requiring escalation.
  4. Coordinate with the sales and customer service teams to resolve any billing issues or disputes.
  5. Proactively follow up on outstanding payment.
  6. Issue manual invoice for non-stock invoice, credit notes to customers and intercompany parties.
  7. Prepare all miscellaneous invoices for non-product sales and then input them in JDE.
  8. Maintain Customer Credit Hold list.
  9. Review orders on Credit Hold and advise to Head of Financial Control, CFO and GM.
  10. Provide continuous improvement and maximize efficiency through streamlining AR processes and internal policies.
  11. Maintain and update SOP.
Credit Management:
  1. Assess credit risk for new and existing customers, including conducting credit checks and obtaining and reviewing D & B report.
  2. Review and approve (within approval limits) credit limits applications, ensuring adherence to company credit policies. Providing recommendations based on credit risk assessment.
  3. Review and update credit policies and procedures.
  4. Due diligence check for new customers by checking financial statement / reviewing publicly available information.
  5. Minimize bad debt risk for the company.
Customer Relationship Management:
  1. Build and maintain strong relationships with customers, providing high quality service while managing credit risks.
  2. Address customer inquiries related to credit terms, invoices and payment issues in a professional and timely manner. Escalate to Manager as appropriate.
Process Improvement:
  1. Proactively contribute to process improvements in accounts receivable and credit management to streamline processes ensuring accurate accounting.
  2. Complete assigned Month-end and year-end closing tasks, ensuring all transactions are accurately recorded.
  3. Assist with internal and external audit requests relating to Accounts Receivable.
  4. Ad-hoc finance tasks as required.
Safety Responsibilities:
  1. Take care of their own health and safety and not adversely affect health and safety of others.
  2. Cooperate with policies and procedures relating to health, safety, and systems of work, and correctly use and maintain all equipment provided in accordance with instructions.
  3. Report identified hazards, incidents, e.g. injuries, near misses, property damage.
Key Relationships (internal/external): Internal:
  1. SO Finance team.
  2. Global and Subsidiary Finance team, GM, Sales team, Customer Service team, legal team.
External:
  1. Company AUS, USA & UK customers debtors.
  2. Banks.
  3. External Audit.
Company Mindsets and Behaviours: Our mindsets and the behaviours that demonstrate them are the key to our success as individuals and as a business. They define HOW we do what we do, and ensure we bring the best version of ourselves to work each day. It's important all our people understand and reflect these mindsets and behaviours through their work with the company. You are accountable for the following: Better outcomes together:
  1. I actively collaborate.
  2. I build credibility.
  3. I am open and transparent.
Make it happen:
  1. I plan my actions and measure my progress.
  2. I perform and deliver.
  3. I focus on the solution not the problem.
Do what's right:
  1. I listen and value the opinion of others.
  2. I own my mistakes and learn from them.
  3. I prioritize safety and wellbeing.
Essential Qualifications Knowledge and Skills:
  1. Proven experience in accounts receivable and credit management.
  2. Strong analytical and problem-solving skills with attention to detail ideally in a sales/export/wholesale environment.
  3. Ability to handle multi tasks and prioritize effectively.
  4. Pro-activity and persistence in the collection of monies from debtors.
  5. A lively passion for contributing to commercial results.
  6. A high degree of accuracy.
  7. Proficient in accounting software and Microsoft Office Suite (Excel, Outlook and Word).
  8. Strong verbal and written communication skills.
  9. Determination to meet deadlines.
  10. Experience with JDE / TM1 would be highly regarded.
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