Financial Collections and Credit Control Lead

7 days ago

Pasig, National Capital Region, Philippines Satellite Office Full time

About the Position:

As a Financial Collections and Credit Control Lead at Satellite Office, you will play a key role in maintaining positive cash flow and reducing bad debt risk for the company. You will be responsible for managing all aspects of accounts receivable processes, including debtors invoicing, maintenance of accurate customer's accounts in AR module, and ensuring timely collection of outstanding payments from customers for accounts held in AUS, USA and EUR.

You will work closely with customers or company's relationship managers to collect outstanding payment and reconcile customer's accounts in AR module. This role also involves assessing the creditworthiness of new and existing customers, managing credit limits and reviewing the appropriateness of company's credit policies in the current environment the company operates.

This position plays a vital role in maintaining positive cash flow and reducing bad debt risk for the company.

Main Tasks:

  • Managing all aspects of accounts receivable processes, including debtors invoicing, maintenance of accurate customer's accounts in AR module, and ensuring timely collection of outstanding payments from customers for accounts held in AUS, USA and EUR
  • Working directly with customers or company's relationship managers to collect outstanding payment and reconcile customer's accounts in AR module
  • Assessing the creditworthiness of new and existing customers, managing credit limits and reviewing the appropriateness of company's credit policies in the current environment the company operates
  • Providing accurate reporting to key stakeholders via fortnightly Debtors Report, highlighting accounts requiring escalation
  • Coordinate with the sales and customer service teams to resolve any billing issues or disputes
  • Proactively following up on outstanding payment
  • Issue manual invoice for non-stock invoice, credit notes to customers and intercompany parties
  • Preparing all miscellaneous invoices for non-product sales and then inputting them in JDE
  • Maintaining Customer Credit Hold list
  • Reviewing orders on Credit Hold and advising to Head of Financial Control, CFO and GM
  • Providing continuous improvement and maximizing efficiency through streamlining AR processes and internal policies
  • Maintaining and updating SOP

Requirements:

  • Proven experience in accounts receivable and credit management
  • Strong analytical and problem-solving skills with attention to detail ideally in a sales/export/wholesale environment
  • Ability to handle multiple tasks and prioritize effectively
  • Pro-activity and persistence in the collection of monies from debtors
  • A lively passion for contributing to commercial results
  • A high degree of accuracy
  • Proficient in accounting software and Microsoft Office Suite (Excel, Outlook and Word)
  • Strong verbal and written communication skills
  • Determination to meet deadlines
  • Experience with JDE / TM1 would be highly regarded

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