Network Operation Center

2 days ago

Cebu City, Central Visayas, Philippines CallTek Full time
Overview

Staff4Me is seeking a skilled Network Operation Center (NOC) professional who is passionate about ensuring the stability and reliability of our network infrastructure. As part of our team, you will monitor the health and performance of network systems, respond to incidents, and work collaboratively to resolve issues efficiently. This position is crucial in maintaining exceptional service levels and requires a proactive approach to network management. Join us and contribute to our mission of delivering top-notch network services.

Responsibilities
  • Continuously monitor network performance and availability using industry-standard monitoring tools
  • Identify, document, and escalate technical issues according to established procedures
  • Perform initial troubleshooting for network-related incidents and implement corrective actions
  • Work closely with engineering and support teams to resolve more complex network issues
  • Maintain thorough records of incidents and service requests to support reporting and analysis
  • Assist in implementing routine maintenance and upgrades to network systems
  • Contribute to the development of standard operating procedures and best practices for NOC operations
  • Provide high-quality customer service and communication during incident resolution
  • Stay informed of new technologies and best practices in network operations
Qualifications
  • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
  • Previous experience in a Network Operations Center or similar role is desirable.
  • Basic understanding of networking principles, including knowledge of TCP/IP, DNS, DHCP, routers, and switches.
  • Familiarity with network monitoring tools such as PRTG, SolarWinds, or Nagios is a plus.
  • Strong analytical and problem-solving skills to troubleshoot network issues.
  • Excellent communication skills to convey technical information clearly.
  • Ability to work effectively as part of a team in a fast-paced environment.
  • Willingness to work flexible hours, including nights and weekends, to cover 24/7 operation.
Benefits
  • Competitive salary and benefits package
  • Opportunity for growth and career development
  • Training and support to enhance technical and customer service skills
  • Work in a dynamic and multicultural environment
#J-18808-Ljbffr

  • Network Operation Center Team Lead

    18 hours ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time

    Job Summary : Staff4Me is seeking an experienced and driven Network Operation Center Team Lead to join our team. In this role, you will oversee the NOC team, ensuring efficient network monitoring, incident resolution, and operational excellence. You will be responsible for leading a group of support professionals, providing guidance, training, and support...

  • Network Operations Specialist

    14 hours ago

    Cebu City, Central Visayas, Philippines beBeeNetwork Full time $57,600 - $86,400

    Job Title: Network Operation Center Team LeadThis role involves overseeing the Network Operation Center team to ensure efficient network monitoring and incident resolution.The ideal candidate will have strong technical knowledge of networking protocols, monitoring tools, and network security practices.A bachelor's degree in Computer Science or a related...

  • Network Performance Specialist

    1 day ago

    Lapu-Lapu City, Central Visayas, Philippines beBeeAnalyst Full time ₱900,000 - ₱1,200,000

    Network Operations Center AnalystAs a Network Operations Center (NOC) Analyst, you will play a critical role in ensuring the smooth operation of our IT infrastructure. Your primary responsibility will be to monitor and analyze network performance, identifying and resolving issues in a timely and efficient manner.Key Responsibilities:Monitor network...

  • Operation Project Manager/Call Center Manager

    4 weeks ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time

    Staff4Me is currently seeking an experienced and highly organized Operation Project Manager/Call Center Manager to join our team. As an Operation Project Manager/Call Center Manager, you will be responsible for overseeing the operations and performance of our call center, ensuring efficient and effective customer service delivery. This is a pivotal role that...

  • Call Center Manager

    4 weeks ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time

    Staff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You will lead a team of call center representatives, monitor and analyze call center metrics,...

  • Technical Networking Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines beBeeNetwork Full time ₱3,500 - ₱5,000

    Job Title:Tier 1 Network Engineer">This role requires a detail-oriented and dedicated individual to provide first-level technical support for networking issues and solutions.Respond to customer inquiries regarding networking issues, configurations, and general troubleshootingMonitor, diagnose, and resolve network connectivity problems for clientsDocument all...

  • Network Monitoring Technician

    3 weeks ago

    Cebu City, Central Visayas, Philippines CallTek Full time

    Job DescriptionWe are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations.Responsibilities include:Responding promptly to inbound alerts from monitoring systemConducting initial remote troubleshooting to identify root causes or restore...

  • head, consumer lending business center

    3 days ago

    Cebu City, Central Visayas, Philippines Metrobank Full time

    Press Tab to Move to Skip to Content Link Head, Consumer Lending Business Center - Cebu Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces...

  • Head, Countryside Consumer Lending Business Center- Cebu

    3 days ago

    Cebu City, Central Visayas, Philippines Metrobank Full time

    Head, Countryside Consumer Lending Business Center- Cebu Join to apply for the Head, Countryside Consumer Lending Business Center- Cebu role at Metrobank Head, Countryside Consumer Lending Business Center- Cebu 2 days ago Be among the first 25 applicants Join to apply for the Head, Countryside Consumer Lending Business Center- Cebu role at...

  • Air Logistics Operational Care Manager SA-O

    2 days ago

    Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full time

    It's more than a jobWhen you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimizing processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to...