CSR- Call Center Agent

4 weeks ago

Quezon City, National Capital Region, Philippines Caldwell Communications Full time
Overview

CSR- Call Center Agent - Nonvoice - No BPO Experience at Caldwell Communications. This role involves handling customer inquiries and providing information and assistance to clients via non-voice channels as required.

Job Responsibilities
  • Answers phone calls and provides important information/assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicates with customers on the phone or using written correspondence to take care of concerns
  • Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked
Qualifications
  • Open to candidates who completed college; no experience required
  • Open to High School and Senior High School Graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Can do onsite work
  • Within 25km to 35km
Benefits
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • Retirement/Life Insurance for Qualified Staff
  • Opportunity for rapid career growth for Top Performers
  • Work-life Balance Processes and Programs
Company

Caldwell Communications


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