Payroll Coordinator

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Angeles City, PH — Full-Time

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a Payroll Coordinator who will play a critical role in ensuring accurate and timely processing of payroll for employees. You will be responsible for managing payroll systems, calculating wages, and ensuring compliance with relevant laws and regulations. The role requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Calculate wages, deductions, and withholdings, ensuring accuracy and compliance with company policies and applicable laws.
• Enter payroll data accurately into the payroll system and verify the accuracy of payroll reports before processing.
• Review and reconcile payroll transactions, including salary adjustments, bonuses, commissions, and benefits contributions.
• Ensure compliance with federal, state, and local payroll tax regulations, including withholding requirements, reporting, and remittance of payroll taxes.
• Prepare and submit payroll tax returns, W-2 forms, and other required filings in a timely manner.
• Administer employee benefits programs related to payroll deductions, such as health insurance, retirement plans, and flexible spending accounts.
• Coordinate with HR and benefits providers to ensure accurate enrollment, changes, and terminations.
• Maintain and update payroll records, employee profiles, and payroll-related information in the payroll system.
• Troubleshoot system issues, resolve discrepancies, and ensure data integrity and security.
• Respond to employee inquiries regarding payroll matters, including pay discrepancies, tax withholdings, and benefit deductions.
• Provide assistance and guidance to employees on payroll-related policies, procedures, and documentation requirements.
• Assist with internal and external audits of payroll records, providing documentation and support as needed.
• Conduct periodic audits of payroll data to identify errors, discrepancies, and potential areas for improvement.
• Identify opportunities to streamline payroll processes, improve efficiency, and enhance controls.
• Collaborate with cross-functional teams, including HR, Finance, and IT, to implement process improvements and system enhancements.

• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• 2 years experience in payroll processing, payroll administration, or related roles.
• Strong understanding of payroll principles, practices, and regulations, including tax laws and wage and hour regulations.
• Proficiency in payroll software and systems, such as ADP, Paychex, or similar platforms.
• Excellent attention to detail and accuracy in data entry and calculations.
• Strong analytical and problem-solving skills, with the ability to reconcile complex payroll transactions.
• Effective communication and interpersonal skills, with the ability to interact professionally with employees, managers, and external stakeholders.
• Ability to maintain confidentiality and handle sensitive payroll information with discretion.
• Knowledge of Microsoft Excel and other office productivity tools.

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

All benefits and incentives vary by geography, but MCI offers compensation and benefits designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI includes health coverage, dental benefits, meal allowances, career growth opportunities, and other in-office rewards and programs. Specific offerings may vary by location.

This job operates in a professional office environment. Reasonable accommodations may be requested in accordance with applicable laws. MCI is an equal opportunity employer and does not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, or any other characteristic protected by law. Background checks and drug screening may be required as part of the hiring process where permitted by law.

The employer reserves the right to revise this job description at any time. This description is not an employment contract, and either party may terminate employment at any time for any reason.