
Business Operations Manager
3 weeks ago
We're hiring a Head of Operations to lead and scale one of our core business units. This is a high-impact leadership role for someone with proven retail operations experience — ideally from Wilcon Depot, AllHome, CitiHardware, or any large-format hardware or construction supply retailer or equivalent.
What We're Looking For:Must-Haves (Non-Negotiables):
• Must have come from Wilcon Depot, or at least from an equivalent retail environment (AllHome, CitiHardware, or similar)
• Proven leadership experience managing a full business unit or retail operation
• Hands-on experience in retail operations — ideally in hardware, tiles, or construction supplies
• Strong sales background or a clear, sales-driven mindset
• Demonstrated ability to lead teams, build culture, and drive accountability
• Clear track record of tangible achievements (e.g., sales growth, awards, operational improvements)
• High work ethic, self-driven, and able to lead independently
• Full P&L responsibility for 3–5+ years
• Background in commercial decision-making (pricing, merchandising, promotions)
• Analytical and strategic thinker — can translate company goals into practical, measurable outcomes
• Highly adaptable, resilient, and growth-oriented
• Strong cultural fit — brings grit, ownership, and the discipline to scale teams and operations
You won't just run a store — you'll take full ownership of a business unit and help shape its direction. This is the ideal opportunity for an experienced retail operations leader who's ready to step into a bigger challenge with full strategic, operational, and leadership scope.
Apply now if you meet the must-haves above — we're prioritizing candidates with experience from Wilcon Depot, AllHome, CitiHardware, or equivalent environments.
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