AU Accounts Officer

5 days ago

Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time

About Us:

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.

Accounts Officer position plays a fundamental role as part of client. TheAccounts Officer's primary purpose is to assist the finance team in tracking client's revenue and ensuring payments are received and accurately recorded. This position works with a small team based in the Sydney Office, as well as with stakeholders across Australia.

TheAccounts Officer will strive to ensure client estimates, invoices, receipts and debtors are managed effectively. This position will work in close collaboration with other client colleagues to ensure all processes are documented and the finance team to ensure finances and reports are timely and accurate.

Key Areas of Accountability

Administration

  • Responsible for uploading data to the NIDS portal.
  • Maintain and update client files as necessary.
  • Generate new files within the NDIS system.
  • Proficient in using CRM and ERP software platforms.
  • Collaborate effectively with clinicians, managers, and the care squad.
  • Amend and rectify any errors as needed.
  • Manage and organize NDIA files.

Receipting / Invoicing

  • Process all customer payments and deposits accurately and in a timely manner.
  • Ensure that all payments are applied to the appropriate invoices.
  • Prepare and maintain accurate reports on daily receipts and transaction summaries.
  • Monitor multiple bank accounts, Stripe / Nab Transact / credit card accounts and online payment platforms.
  • Coordinate with Finance team to resolve discrepancies in payments and receipts.
  • Maintain confidentiality and security of all financial files and documents.
  • Ensure compliance with internal controls, policies, and procedures in processing cash receipts.
  • Maintain confidentiality and integrity in handling sensitive financial information, adhering to strict security protocols and policies.
  • Amend invoices.

Bank Reconciliation

  • Reconcile sales receipts including money received via Credit Card or Electronic Funds transfer.
  • Reconcile Credit Card expenses.

Process and Documentation

  • Ensure processes are documented for Finance functions (including but not limited to accounts receivable, accounts payable, payroll) and reviewed at least annually.

Customer Service

  • Collaborate with other departments to ensure seamless integration of receipting processes with overall financial operations.
  • Provide excellent customer service to internal and external stakeholders, addressing inquiries and resolving issues related to receipts and payments.

ABOUT YOU

  • Proven experience in bank transaction processing or in a similar role.
  • Experience with Sage Intacct is advantageous but not necessary.
  • Excellent attention to detail with the ability to multitask effectively.
  • Strong organizational and time management skills.
  • Exceptional interpersonal and communication skills, both verbal and written.
  • Ability to work independently and as part of a team.

CORE REQUIREMENTS

  • Proficiency in Numeracy, Financial Literacy, Critical Thinking, and Problem-Solving: Demonstrated strength in numerical analysis, financial comprehension, critical thinking, and adept problem-solving skills.
  • Possession of permanent residency status is a prerequisite, ensuring compliance with regulatory standards.
  • While not obligatory, familiarity or background in NDIS or allied health fields is beneficial.
  • Able to liaise with key stakeholders at all levels including both internal and external stakeholders.
  • Perform to the best of your abilities and knowledge, the duties associated with your position and such other duties as are assigned to you.
  • Act in the best interests of; and use all reasonable efforts to promote the interests of client.

Work Schedule

6am to 3pm/7am - 4pm Manila

Work Location

Hybrid, Eastwood SM Office

Willing to work onsite at least 2-3x per week.

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