UCaaS Analyst Tier 1

2 weeks ago


Manila, National Capital Region, Philippines Private Advertiser Full time

Summary:

Responsible for planning, designing, and developing telephony communication networks and systems for residential and commercial subscribers. This may include configurations, support/troubleshooting, and managing vendors and/or third-party carriers. Works with moderate guidance in own area of knowledge.

Core Responsibilities:

  • Ensures project completion within budget, schedule, and in accordance with requirements.
  • Assists in the planning and development of the project scopes, procedures, budgets, and overall project schedules. Establishes and controls the budget for project costs.
  • Works with customer divisions and departments to obtain services and project requirements to achieve customer needs. Coordinates client contacts and maintains working relationships at all levels throughout the project.
  • Monitors and controls contractual commitments to assure that all work is performed in accordance with the specifications, drawings, and terms of the subcontract.
  • Ensures tasks are coordinated, schedules and budgets are maintained. Provides weekly reports to the leadership team.
  • Specific knowledge and application of process design and redesign skills.
  • Extensive knowledge and application of program management skills.
  • In-depth knowledge of engineering methodologies.
  • Detailed knowledge of engineering concepts and skills and their application in the area of engineering specialty.
  • Coordinates with LMC Engineering to accept circuits from third-party vendors. Assists LMC in meeting financial targets.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
  • Other duties and responsibilities as assigned.

Requirements:

  • At least 1-2 years of relevant experience as a UCaaS Analyst/VoIP Engineer/Telephony Engineer/Network Engineer.
  • Relevant certifications are an advantage.
  • Amenable to working on the night shift and hybrid work setup.
  • Willing to work onsite for the first 6 months and hybrid setup after regularization.
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