Tier 1 Technical Support Specialist

About GPC Philippines CorporationWe are a rapidly expanding organization committed to delivering world-class IT support services to our global user base. We believe in fostering a collaborative and innovative work environment that promotes growth and development for our employees. As an IT Support Tier 1 Technician, you will play a vital role in helping us...

About the RoleThis is an exciting opportunity to join our rapidly growing IT Managed Service Provider as a Tier 1 Engineer. We deliver cybersecurity, private and public cloud hosting, backup and disaster recovery, and other advanced services from mid-market to enterprise customers nationwide.In this role, you will be part of a dedicated Support Center where...

Company OverviewTurnitin is a leading provider of academic integrity and plagiarism detection solutions. Our mission is to ensure the integrity of global education and meaningfully improve learning outcomes.About the RoleThe Technical Support Representative, Tier 2 will be part of our Assessment Delivery Operations and Support department (ADOS). This team...

Technical Support Representative, Tier 2 (Philippines, Remote)Full-timeWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over...

Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and...

Technical Support Representative, Tier 1 (Philippines, Remote)Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment...

Technical Support Representative, Tier 1 (Philippines, Remote)Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment...

About the RoleWe are seeking a highly skilled Technical Support Representative, Tier 2, to join our team. As a key member of our support organization, you will play a critical role in ensuring our customers receive exceptional support. Your technical expertise and problem-solving skills will be invaluable in resolving complex issues and enhancing our...

Job Overview:">We are seeking a highly skilled Technical Support Specialist to join our team at Netrix LLC.">Main Responsibilities:">Provide timely and accurate tier one technical support for clients through response to incoming calls, instant messaging, and email queues.">Requirements:">A minimum of 1-3 years' experience in a Help Desk/Service Desk or other...

Genpact (NYSE: G) is a global professional services and solutions firm driving outcomes that shape the future.We are inviting applications for a Process Associate, Tier 1 Triage Specialist role.In this position, you will be responsible for providing support to bug triaging on online client platforms involving Emails from customers/end users.Key...

At Netrix Global, we are seeking a skilled Technical Support Specialist to join our team. This is a Remote Philippines based role.About The OpportunityThis position requires providing timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management.The successful...

Job SummaryCitrix Virtual Desktops and Applications access Microsoft Windows OS and Office Applications supportJob DescriptionCompany DescriptionOutsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the...

Key ResponsibilitiesThe Technical Support Coordinator will be responsible for coordinating and managing activities for Tier 1 to Tier 3 support functions. This includes tracking progress against contractual obligations and developing strategies to improve efficiency.Responsibilities:Oversee the coordination and planning of activities for Tier 1 to Tier 3...

**About the Role** We are looking for an experienced IT professional to join our team as a Technical Support Specialist. In this role, you will be the first point of contact for users seeking technical assistance for Canvas, our educational technology platform. **Responsibilities:**Resolve queries through various communication channels, including web-based...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

We're looking for a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Providing technical assistance to customers on various products and services.Diagnosing and resolving technical issues in a timely and efficient...

IntroCloudWe are seeking a highly skilled Technical Support Specialist to join our team.About the RoleThis is a fantastic opportunity for an experienced IT professional to work with cutting-edge technologies and shape the future of cybersecurity. As a Technical Support Specialist, you will be responsible for monitoring and managing client systems using...

Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and...

At SolarWinds, we're a people-first company that's committed to enriching the lives of our customers, employees, and communities. Our purpose is to help accelerate business transformation with simple, powerful, and secure solutions.The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic....

**Job Overview**We are seeking a highly skilled IT Support Specialist to join our team at Intelligent Technical Solutions (ITS). As a key member of our technical services team, you will provide remote IT support to our clients, ensuring they receive top-notch technical assistance.About the Role:Provide first-tier technical support via phone, email, and...