Team Lead

Job Title:Operational Leadership PositionOverview of the Role:The ideal candidate will have a strong background in supporting technical teams and excellent leadership skills, along with experience as an Associate Director or Operations Director.Key Responsibilities:Lead day-to-day operations to ensure smooth activitiesDevelop strategies to improve team...

Lead Collection TeamThis role oversees the performance and development of collectors, ensuring attainment of department and team goals.The Lead is responsible for monitoring client calibrations, quality-related coaching, and providing feedback. This position executes recovery strategies to meet objectives and individual/team goal attainment.Utilize expertise...

Job OverviewThis position is responsible for leading a team of analysts to ensure adherence to Service Level Agreements and quality standards. The ideal candidate will have experience in team leadership, operations, and escalation management.Key ResponsibilitiesTeam Leadership & Operations: Supervise a team of analysts to ensure they meet performance...

Key ResponsibilitiesLead teams to achieve key performance indicators, complete regular deliverables and tasks.Manage team performance by providing effective coaching and constructive feedback to subordinates.Perform administrative duties for operational support.Requirements:A minimum of 7-9 years of BPO experience is required.At least 3-5 years of work...

OverviewLead with Impact as Our Next Customer Service Team LeadDo you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people...

Leadership OpportunityWe're seeking a Team Lead to drive our Service Delivery team's success.About the JobThe ideal candidate will be responsible for leading and motivating their team, ensuring they meet performance goals, and providing coaching and feedback to help them grow.You'll manage multiple tasks and projects, monitor attendance and absence, and...

OverviewJoin to apply for the Accounts Receivables Team Lead role at IDP Education Ltd.About IDPIDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than...

Lead a dynamic, high-performing customer service teamOpportunity for international business travelAbout Our ClientA global leader in financial services and digital payments, with operations spanning across Asia-Pacific and a focus on customer-centric digital solutions.Job DescriptionLead day-to-day customer service team operationsMonitor agent productivity...

Firmware Engineering SupervisorAt our organization, we're seeking an experienced professional to lead our firmware development team.About the Role:This position is responsible for managing a team of software developers and testers in the areas of firmware development, GUI development, testing and test development. The successful candidate will provide...

Operations ManagerWe are seeking a results-driven Operations Manager to lead revenue cycle operations and manage medical billing teams.Key Responsibilities:Customer & Stakeholder SuccessServe as the primary point of contact for healthcare clients.Ensure timely, accurate billing and claims processing.Resolve escalations and maintain high client...