Customer Service

4 days ago

Makati City, National Capital Region, Philippines KONE Full time

Overview

Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

Why this role?

KONE is embarking upon an exciting growth phase and as such we are seeking for a Spare Parts Officer to join our Customer Service and Admin team.

Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing?

Manage spare parts inventory and ensure accuracy of stock records.
Manage goodsreceipt, issuance, and system updating.
Monitor usage, issuance, and replenishment of spare parts.
Coordinate with logistics service providers and internal teams for ordering and delivery of parts.
Prepare regular reports on stock movement, usage trends, and inventory levels.
Support warranty claims, returns, and quality-related cases involving spare parts.
Perform physical inventory checks across warehouse locations and ensure stock accuracy.

Are you the one?

At least 1–2 years' experience in inventory management, warehouse operations, or spare parts handling
Proficiency in Microsoft Excel
Experience in SAP
Detail-oriented, organized, and able to work independently.
Strong communication and coordination skills.

What do we offer?

Career progression in opportunities within a global organization
Total reward elements that engage and motivate our employees and help us make KONE a great place to work
Comprehensive learning and development programs covering a wide range of professional skills
You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Customer Service