Office Administrator

3 days ago


Davao City, Davao, Philippines K9 Mania Dog Training Full time

Position:Office Administrator (On-Site, Full-Time) - Davao City

Are you ready to embark on a dynamic career journey in Davao City? If you bring experience in BPO or virtual administrative work and a passion for excellence, we want to hear from you Join our team and discover excellent opportunities for career growth in a collaborative and rewarding environment.

Roles and Responsibilities:

As an Office Administrator, you will play a pivotal role in ensuring the productivity and quality of our company operations. Your key responsibilities include:

  • Standard Operating Procedures: Monitoring and implementing standard operating procedures to maintain efficiency.
  • Correspondence Management: Effectively controlling internal and external office correspondence, including communication with clients and dog trainers.
  • Call Handling: Professionally handle inquiries, appointments, and explanations of our programs and services.
  • Documentation: Accurately prepare contracts, receipts, and invoices.
  • Reporting: Regularly report to the operations supervisor to uphold office and call standards.

Additionally, you will be accountable for:

  • Client Communication: Monitor and promptly respond to all client messages.
  • Lead Management: Assign client leads to dog trainers and monitor their progress to achieve a high closing/conversion rate.
  • Scheduling: Keep dog trainers updated on their schedules and messages for the day.

Background & Competencies We're Seeking:

  • Location: Must reside in Davao City and be willing to work on-site.
  • Full-Time Commitment: Comfortable working full-time from 09:00 pm to 7:00 am Philippine Time. Flexible working hours and day-offs.
  • BPO Experience: Experience with call handling in a BPO environment or call center is a valuable asset.
  • Sales Experience: Sales experience is a plus Ideal candidates should have prior exposure to sales processes, lead generation, and customer engagement. Experience in managing sales pipelines, negotiating with clients, and closing deals is highly valued.
  • Software Proficiency: Familiarity with Customer Relationship Management software and office communication tools, with relevant experience in QuickBooks and GoHighLevel being a plus.
  • Communication Skills: Strong verbal and written communication skills in English are essential.
  • Critical Thinking: Possess strong critical thinking skills to effectively solve problems.
  • Self-Motivation and Excellent Team Member: Proven ability to work with minimal supervision while maintaining high standards.

We are looking for an energetic, positive, motivated, fun-loving, and collaborative team player who shares our passion for excellence. If you meet these qualifications and are ready to embrace a career full of opportunities, please send us your resume. Join our team and be part of our exciting journey

Job Type: Full-time

Pay: Php18,000.00 - Php25,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • On-site parking
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay
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