
Operations Director
3 weeks ago
Position: Operations Director (AVP) – Collections & Order Management (BPO)
Location: Alabang, Muntinlupa City
Employment Type: Full-Time | Full-Onsite
We are hiring an experienced Operations Director (AVP) to lead large-scale Collections (Voice) and Order Management (Back Office) operations in a BPO environment. The ideal candidate will have at least 10 years of leadership experience managing complex, multi-client programs and large teams (500+ FTEs), with a strong background in both collections compliance and back-office order processes.
Key Responsibilities:
Lead collections (voice) and order management (non-voice) teams across geographies.
Ensure performance against SLAs, client KPIs, and compliance standards (FDCPA, TCPA, etc.).
Drive operational excellence, digital transformation, and process improvements.
Manage client relationships, participate in governance meetings, and lead new account transitions.
Oversee financials including P&L ownership, budgeting, and cost optimization.
Build and mentor high-performing teams, fostering a culture of accountability and growth.
Qualifications:
Bachelor's degree (MBA a plus).
10+ years of BPO leadership experience in collections and order management.
Proven track record managing 500+ FTEs across global operations.
Strong client-facing skills and knowledge of BPO tools (CRM, dialers, automation, etc.).
Experience with US, UK, or AU clients preferred.
Six Sigma or Lean certification is a plus.
You may send your updated CV to danny.savari@geco.asia
#J-18808-Ljbffr-
Operations Director
2 weeks ago
Ayala Alabang, National Capital Region, Philippines GECO Asia Pte. Ltd Full timePosition: Operations Director (AVP) – Collections & Order Management (BPO) Location: Alabang, Muntinlupa CityEmployment Type: Full-Time | Full-Onsite We are hiring an experienced Operations Director (AVP) to lead large-scale Collections (Voice) and Order Management (Back Office) operations in a BPO environment. The ideal candidate will have at...
-
Director of Client Operations
7 hours ago
Ayala Alabang, National Capital Region, Philippines beBeeStakeholder Full time ₱4,000,000 - ₱6,000,000Job Title: Director of Client OperationsAs a key member of our operations team, you will be responsible for leading client-side operations and delivery across multiple clients and projects.The ideal candidate will have strong stakeholder management skills, with the ability to build and maintain effective relationships with clients and internal teams.Required...
-
Sales Director, Asia
1 week ago
Ayala Alabang, National Capital Region, Philippines Sportradar AG Full timeWe're the world's leading sports technology company, at the intersection between sports and media. More than 1,700 sports federations, media outlets, operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Job Description Datacentric is looking to bring in an experienced, customer-driven Sales...
-
acad program director
3 days ago
Ayala Alabang, National Capital Region, Philippines FEU Alabang Full timeJOB ROLE/SUMMARYThe Program Director is the chief administrator and academic head of a department. He/she is responsible for the execution of academic policies for the achievement of the educational goals of the College. Under the supervision of the Senior Director of the College, he/she plans, organizes and directs the activities and operations of the...
-
Operations Director
2 days ago
Ayala Alabang, National Capital Region, Philippines beBeeOperations Full time ₱800,000 - ₱1,200,000Job OverviewWe are seeking a skilled and motivated Operations Lead to join our team. As an Operations Lead, you will be responsible for leading daily performance, coaching for impact, running tight operations, solving problems early, reporting & improving, partnering cross-functionally, and building culture.
-
Operations Director
4 days ago
Ayala Alabang, National Capital Region, Philippines beBeeCleanliness Full time ₱250,000 - ₱400,000Housekeeping Supervisor Job Title: Operations Coordinator Ensure the general operation, cleanliness and maintenance of all areas are overseen. Work under supervision and substitute during absence.Job Responsibilities:Prepare shift reports.Train, evaluate, and motivate staff.Ensure highest standard of cleanliness in all areas.Keep stock records and ensure...
-
Agricultural Business Director
20 hours ago
Ayala Alabang, National Capital Region, Philippines beBeeAgricultural Full time $80,000 - $120,000Job Title:Agricultural Business DirectorIndustry: Agriculture and Seed Production Job Summary:As a key leader in the agricultural business, you will be responsible for driving sustainable growth and profitability in the corn seeds market. You will oversee the annual profit and loss delivery and enable long-term growth through integrated commercial strategies...
-
Senior Manufacturing Operations Director
5 days ago
Ayala Alabang, National Capital Region, Philippines beBeeOperations Full time ₱800,000 - ₱1,200,000Manufacturing Operations LeaderThis position oversees the entire Operations Team, including Customer Service and Warehouse, ensuring that team Key Performance Indicators (KPIs) are consistently met.The role is responsible for managing day-to-day operations, ensuring that all tasks are completed to the expected level of quality. It involves handling...
-
Global Financial Operations Director
7 hours ago
Ayala Alabang, National Capital Region, Philippines beBeeTransformation Full time ₱5,000,000 - ₱6,000,000Global Finance Operations Leadership RoleThis leadership position is pivotal in driving scalability, efficiency, and continuous improvement across finance operations through a robust shared services model. The successful candidate will oversee the end-to-end service delivery, including migration, execution, and optimization of financial processes across...
-
Chief Financial Operations Manager
3 days ago
Ayala Alabang, National Capital Region, Philippines beBeeFinance Full time ₱1,800,000 - ₱2,200,000Job Title: Director of Financial OperationsAbout the Role:We are seeking a highly skilled and experienced finance leader to oversee our financial operations. The ideal candidate will have a strong background in financial management, strategic planning, and team leadership.Key Responsibilities:Lead the financial operations team and ensure seamless day-to-day...