Account Executive

3 days ago

Angeles City, Central Luzon, Philippines Synct Full time
Account Executive (Data & Analytics Solutions)

At Dashboard Insights, we deliver dashboard and analytics solutions that help businesses make better decisions. We are looking for three Account Executives to join our team and work directly with our Australian clients.

This role combines client management, solution delivery, and business growth. You'll be responsible for guiding clients from implementation through ongoing success, while also handling ad hoc tasks that support day-to-day operations. It's a client-facing position that requires adaptability, problem-solving skills, and strong communication.

What You'll Do
  • Act as the main point of contact for assigned clients, ensuring their needs are addressed.
  • Analyse client operations and recommend dashboard solutions tailored to their goals.
  • Deliver projects, lead training sessions, and support successful adoption of dashboards.
  • Build long-term relationships that drive satisfaction and retention.
  • Proactively identify opportunities for upselling or cross-selling within accounts.
  • Resolve client issues promptly and work with internal teams to prevent recurrence.
  • Monitor product usage, gather feedback, and share insights with the product team.
  • Stay updated on industry trends and dashboard technologies.
  • Support ad hoc tasks and projects as required to meet client and business needs.
What We're Looking For
  • Minimum of 2 years' experience in B2B account management, client success, or technology consulting (SaaS/analytics experience a plus).
  • Proven ability to manage accounts and deliver solutions that meet client expectations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills; comfortable working with international clients.
  • Flexible and adaptable, with the ability to manage both planned responsibilities and ad hoc work.
Perks & Benefits
  • Permanent work-from-home setup (no return-to-office requirement)
  • Company-provided equipment
  • 13th-month pay bonus
  • HMO with dental and life insurance
  • 18 vacation leaves and 6 sick leaves
  • Tenure incentives
  • Free meal on the first Friday of every month
  • Career growth with global client exposure and hands-on analytics experience
Be Part of Our Team

This position offers the chance to work with international clients, strengthen your expertise in data and analytics, and be part of a growing team. If you're proactive, client-focused, and ready to take ownership of your accounts, we'd like to hear from you.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Wireless Services
  • Telecommunications
  • Communications Equipment Manufacturing

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