Operations Manager

1 week ago

Pasig, National Capital Region, Philippines TASQ Full time
Overview

Work Setup: Morning shift (Monday-Friday). Hybrid Setup: Primarily remote, with occasional onsite work required at least once per month.

Requirements
  • Bachelor's degree in Operations Management, Business Administration, or related field
  • 3-5 years of operations experience, preferably in an agency, creative, or professional services environment
  • Strong project management skills with experience using project management tools
  • Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
  • Analytical mindset with proficiency in data analysis and reporting
  • Experience with process improvement methodologies and change management
  • Proficiency in Google Workspace, Microsoft Office Suite, and operational software platforms
  • Preferably available to start immediately
Preferred Qualifications
  • Experience in advertising, marketing, or creative agencies
  • Knowledge of creative production processes and workflows
  • Experience with business intelligence tools and dashboard creation
  • Understanding of budget management and financial reporting
  • Experience with agency management software like Adobe Workfront, Macronomy
Responsibilities
  • Systems and Reporting Management:
    • Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
    • Work with various operational systems to extract, analyze, and present data for leadership decision-making
  • Resource Planning and Utilization
    • Partner closely with the resourcing team to monitor and optimize capacity planningacross all departments
    • Analyze utilization rates and resource allocation to identify opportunities for improvedefficiency
  • Cross-Departmental Systems Support
    • Collaborate with department heads to understand reporting needs and system requirements
    • Facilitate data flow between creative, strategy, technology, and production teams through integrated systems
Why Join Us?
  • Equipment: Company-provided
  • Allowances: Internet, rice, and clothing allowances
  • Bonuses: 13th-month pay; employee referral bonus program
  • Healthcare: HMO coverage starting Day 1 with Dependent coverage upon regularization (first dependent free; cost-sharing for others)
  • Learning & Development: Training and upskilling on new technologies
  • Company Culture & Engagement: Monthly town halls, Regular company activities

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