Solution Specialist, People Systems

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be reporting to Solution Manager II, People Systems.

Get to Know the Role

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be based onsite and reporting to Solution Manager II, People Systems.

The Critical Tasks You Will Perform

• Support and coordinate HR Systems matters such as change request and issue resolution.
• Assist in the review, testing and implementation of the new Workday features to stay up-to-date on all Workday releases and fixes.
• Maintain and manage Workday systems; serve as functional and technical expert.
• Perform system administration functions including business process configuration, complex report configuration, security, processing and loading bulk data using EIBs, and interfaces.
• Identify opportunities and solutions for process automation to enhance organizational efficiency and effectiveness.
• Recommend process improvement and innovative solutions to issues and recommend new features based on application releases.
• Provide timely and accurate advice; recommendation to stakeholders on HR Systems queries.
• Develop user procedures, guidelines and documentation, and train users on new processes and functionality.
• Assist in the development of change management, communication and training plans.

What Essential Skills You Will Need

• Knowledge and experience with Workday business configuration, security administration, Workday custom reporting, analytics and EIBs.
• With 1-2 years experience and exposure to Workday modules such as Core HCM, Leave and Absence, Benefit, Advanced Compensation, Time Tracking.
• Had at least 1 implementation cycle of the Workday module or Post Production support experience.
• Experience in requirements gathering, fit gap analysis, design, and user acceptance testing (UAT)
• Strong data analysis, organisational and problem-solving skills
• Knowledge of audit and data privacy regulations.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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