Sales Operations Associate

2 weeks ago


Manila, National Capital Region, Philippines Sysgen RPO, Inc. Full time

Commercial

  • Calculate and process commissions using the commission calculation tools (MS Excel and MS Access).
  • Manage customer database, leasing applications, and incentives.
  • Provide Commercial insights into the monthly commission payments by analyzing sales performance at an Account Manager, Product, and Channel perspective.
  • Contribute to achieving Client goals.

Budget Preparation

  • Provide commissions input to the annual and quarterly budgeting processes.

Decision Support through Information Analysis

  • Provide Commission expertise, planning, insights, commercial analysis, and decision support to the Sales & Marketing teams.
  • Act as a focal point for issues and queries for the business regarding commissions.
  • Improve management decision making through commercially sound and insightful analysis.
  • Provide decision support tools to management.

Process

  • Develop and evaluate processes to improve report management and ensure data integrity.
  • Identify and assist with the rectification of any incidental operating issues to ensure the best possible performance of the division.
  • Minimize manual system interaction. All system interfaces to be automated where and whenever possible.

Reporting

  • Daily Sales reports/Performance to target reports to Sales and Marketing teams.
  • End of month unit reports.
  • Average Cost/Selling Price files to marketing and commercial teams.
  • Ad hoc analyses as required.
  • Apply opportunities for continuous improvement of reporting function.

Primary Job Functions

  • Create Customer in the relevant system.
  • Maintain Customer.
  • Changes in Customer Terms of Payment & Customer Group.
  • Changes in Customer Particulars (name, search name, UEN, status, delivery address, email & phone).
  • Customer Change in Credit Limit.
  • Sales Request To Add Existing Customer Into Account.
  • Leads registration in SFDC for sales enquiries.
  • Leasing Application.
  • Pre-Approval for Leasing.
  • Internal Leasing Application (Exceptional, Special).
  • Finance/Operating Leasing Application.
  • External Leasing Application.
  • External Lease Differential Claims.
  • Manage OA.
  • Manage Commission.
  • Set Up Commission (Item Group, Sales Group, Commission Rate).
  • Calculates Commission.
  • Check Commission Calculation.
  • Manage appeals.
  • Manage Incentives (QPI) - Quarter QPI.

AR Collection (1st Invoice) - Manage 1st Customer Collection.

Performance Measures

  • Timely and accurate delivery of duties and responsibilities.
  • Customer Satisfaction.
  • Development, evaluation, and continuous improvement of processes.
  • Maintenance of good working relationship with various teams.
  • Personal Development.

Qualifications:

  • Bachelor's degree in Mathematics or any related studies.
  • Minimum of 2 - 3 years relevant professional experience.
  • Proven experience in a time critical analytical role (ability to meet strict deadlines).
  • Advanced MS Access skills - Ability to import and export data, write complex SQL queries and macros.
  • Advanced MS Excel skills - Ability to create complex formulas, manipulate pivot tables and create macros.
  • Ability to work independently and as part of a team.
  • Ability to problem solve and troubleshoot with elements of ambiguity.
  • Excellent communication skills (assertiveness/confidence).
  • Good rapport with internal and external customers.
  • Strong knowledge in ERP Financial System, Financial Modelling, and MS Visual Basic.
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