Remote Sales Representative

Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we are seeking motivated Remote Sales Representatives to support outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you'll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building.

This is an exciting opportunity to work on high-impact sales campaigns with globally recognized brands. If you are a persuasive communicator who thrives in a fast-paced environment and enjoys helping customers find the right solutions, we'd love to hear from you. Being bilingual is highly advantageous and will be viewed favorably.

Candidates must have prior call center experience and reside within 80km of our office.

You'll also need:

• A high-speed internet connection
• An appropriate, quiet work environment
• High language proficiency in English
• Work-from-home experience

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

• Make outbound calls to prospective and existing customers
• Present and promote products and services effectively
• Identify customer needs and recommend suitable solutions
• Meet or exceed sales targets and performance metrics
• Maintain accurate records of customer interactions and sales activity
• Handle objections and resolve customer concerns professionally
• Stay up to date with product knowledge, promotions, and training
• Follow scripts, policies, and procedures while using available resources
• Escalate complex issues when necessary
• Maintain consistent attendance and adhere to scheduling requirements

Candidate Qualifications

All positive and driven applicants are encouraged to apply. Ideal candidates are highly motivated and dedicated and should possess the following:

• Must be 18 years or older
• High school diploma or equivalent
• Previous call center experience
• Work from home experience
• Strong command of the English language
• Typing speed of 20+ WPM
• High speed internet connection
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Skilled in troubleshooting and follow-up
• Able to multitask and self-manage effectively
• Excellent interpersonal skills

Compensation & Benefits

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• HMO Coverage plus a dependent
• Rank & File: ₱100,000 coverage
• Supervisors/Managers: ₱120,000 coverage
• Dental Coverage
• In-house dental assistance worth ₱5,000
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting people and making friends
• Plus, more in-office rewards, raffles, recognition gifts, and treats

Compensation & Benefits That Fit Your Life: While specific benefits may vary by geography, the core commitment remains: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today

Physical Requirements

This job operates in a professional office environment and is largely sedentary, requiring sitting/standing for long periods while using a computer and a headset. You may need to move about the office and handle objects up to forty (40) pounds.

Conditions of Employment

All MCI Locations: Must be authorized to work in the country where the job is based.

• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Reasonable Accommodation

It is the policy of MCI to provide reasonable accommodation for qualified applicants or employees with disabilities unless it would cause undue hardship. If needed, contact Human Resources.

Equal Opportunity Employer

All aspects of employment at MCI are based on merit and qualifications. MCI maintains a work environment free from discrimination and provides equal opportunity. MCI does not discriminate on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered in accordance with local and federal requirements.

MCI is committed to diversity and equal opportunity in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. Reasonable accommodation is provided as required by law.

About MCI

MCI helps customers address CX and DX challenges with industry-leading solutions, including BPO, staff augmentation, contact center services, and IT services. The company has grown through innovation, acquisitions, and a broad portfolio of services and brands. MCI employs 10,000+ people with 150+ client partners across North America and beyond.

The purpose of this job description is to provide a general overview. It is not an all-inclusive list of duties and qualifications, and duties may be updated. The employer reserves the right to revise the description at any time. This description is not a contract of employment, and either party may terminate employment at any time, for any reason.

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