Shift Manager

3 weeks ago

Manila, National Capital Region, Philippines Trends Group, Inc. Full time
Overview

Join to apply for the Shift Manager (SOC/NOC) role at Trends Group Inc.

Responsibilities
  • Client Support (Incident Management, Access Management, Asset Management, Problem Management)
  • Manage teams, ensure performance and oversee growth of each team member
  • Availability Management
  • Capacity Management
  • IT Service Continuity Management
  • Risk Management
  • Service Level Management
  • Configuration Management
  • Client Support (Incident Management, Access Management, Asset Management, Problem Management)
  • Manage teams, ensure performance and oversee growth of each team member
Qualifications
  • Bachelor's Degree in Information Technology, Computer Science, Computer Engineering or any related technical course
  • With at least 5 years of experience in managing a 24x7x365 Security or Network Operations Center
  • Professional to Expert Level trainings/certifications in any of the ff:
  • IT Service Management
  • IT Infrastructure (Network, Servers, Cloud)
  • Cybersecurity and/or Information Security
  • Willing to report in Makati in a predominantly onsite work set-up and shifting schedule
Seniority level
  • Mid-Senior level
Employment type
  • Other
Job function
  • Other
Industries
  • IT Services and IT Consulting
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