Call Center Workforce Scheduler

Workforce RTA SupervisorAn accomplished Workforce RTA Supervisor is required to oversee a team of workforce analysts responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues across the organization while relying on extensive experience and...

Company DescriptionOP360, founded in 2006 by experienced business entrepreneurs, is a trusted global workforce partner and a one-stop, full-service outsourcing company. With a focus on reducing costs, improving service levels, and growing top-line performance, OP360 offers 24/7/365 omnichannel experience services, including inbound/outbound call center...

An RTA Supervisor will oversee a team of workforce analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues across the organization while relying on extensive experience and judgment to achieve optimal coverage...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate (old curriculum)...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate (old curriculum)...

The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is to create positive experiences for customers while maintaining an efficient call...

- HIRING FOR CALL CENTER AGENT'S - OPEN FOR SHS GRAD AND FRESH GRAD - WITH AT LEAST 6MOS CUSTOMER FACING EXPERIENCE IN ANY INDUSTRY- SALARY: 15K-19.5K- Onsite Application process (WALK IN)- Work Onsite- Shifting Schedule

Join us and enjoy these Perks and BenefitsCompetitive salary packageGovernment-mandated benefitsPerformance bonuses and incentivesExciting allowances and moreQualificationsAt least a high school graduate (old curriculum) or senior high school graduate (new curriculum)Good to excellent English communication skillsWilling to start immediatelyMust be fully...

Urgent hiring Call Center AgentsQualifications:• At least senior high school graduate.• Preferably with at least 1 year of CCE (but not required)• Open for candidates with no experience but must have Excellent Communications Skills• Must be flexible to work any schedule.• Must be fully vaccinated.• Can start ASAPAdditional benefits will be...

Job Summary: The Recruitment Officer will be responsible for sourcing, calling out, and interviewing candidates for various roles within the call center. This role involves scheduling interviews, coordinating with hiring managers, and facilitating client interviews. The ideal candidate will have at least one year of experience in recruitment within the BPO...