Call Center Agents

Company DescriptionOP360, founded in 2006 by experienced business entrepreneurs, is a trusted global workforce partner and a one-stop, full-service outsourcing company. With a focus on reducing costs, improving service levels, and growing top-line performance, OP360 offers 24/7/365 omnichannel experience services, including inbound/outbound call center...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate (old curriculum)...

About the job: Workforce Scheduler (Davao City) | OnsiteWork Setup: OnsiteShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to start ASAP.RESPONSIBILITIES:Service PlanningCreate short-term to long-range forecasts for workload, HC requirements, AHT trends, shrinkage...

Workforce RTA SupervisorAn accomplished Workforce RTA Supervisor is required to oversee a team of workforce analysts responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues across the organization while relying on extensive experience and...

APPLY NOW WE URGENTLY NEED 45 Customer Service Support Agents to join our DAVAO Site.We are looking for 45 customer service agents to join our Davao team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. The role requires 70% non-voice and 30% voice ability to...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate (old curriculum)...

The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is to create positive experiences for customers while maintaining an efficient call...

We are seeking enthusiastic Call Center Agents to join our dynamic team. As a non-voice account Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients, primarily through written communication channels such as email, chat, and social media platforms. This is a full-time position based in Davao City,...

Establish a career in customer service with our entry-level L1 Call Center Agent role.Located at Six Eleven Center, this position is ideal for those looking to start their professional journey. As the primary point of contact for customers, you will receive comprehensive training to assist them efficiently and professionally.Responsibilities:Handle incoming...

- HIRING FOR CALL CENTER AGENT'S - OPEN FOR SHS GRAD AND FRESH GRAD - WITH AT LEAST 6MOS CUSTOMER FACING EXPERIENCE IN ANY INDUSTRY- SALARY: 15K-19.5K- Onsite Application process (WALK IN)- Work Onsite- Shifting Schedule