Business Process and Solutions Head

4 weeks ago

Pasay, National Capital Region, Philippines SM Engineering Design and Development Corp. Full time

JOB DESCRIPTION:

1. Responsibilities

  • Lead Lean Six Sigma projects to reduce waste, improve efficiency, and enhance process quality.
  • Facilitate process mapping, root cause analysis, and continuous improvement workshops applying Lean Six Sigma (DMAIC) methodologies.
  • Establish KPIs, dashboards, and scorecards to track operational performance.

2. SAP Process Management

  • Oversee SAP business processes (Procurement, Finance, Supply Chain, Project Systems) within SMEDD.
  • Collaborate with SMEDD and SM Prime IT and SAP functional teams to ensure SAP workflows align with SM Prime and SMEDD SOPs.
  • Lead SAP-related enhancements, testing, and user training for efficiency gains.
  • Ensure compliance of SAP transactions with ISO 9001 and internal quality standards.

3. Quality & Compliance

  • Drive adherence to quality management systems within SAP and process workflows.
  • Support audits by providing SAP reports and process compliance documentation.
  • Standardize business processes across construction sites and head office functions.

4. Leadership & Stakeholder Engagement

  • Manage cross-functional improvement teams and mentor staff on Lean Six Sigma principles.
  • Collaborate with senior management to identify and prioritize process improvement opportunities.
  • Act as liaison between SM business units and Divisions, SM Prime IT and SAP Team, and project management teams for SAP initiatives.

Job Requirements

  • Bachelor's Degree in Engineering, Business Administration, Information Systems, or related field.
  • At least 10 years of experience in process improvement and quality management.
  • Experience in construction industry is an advantage.
  • Lean Six Sigma Green Belt Certified (Black Belt is an advantage).
  • Proven expertise and coordination in SAP modules (MM, PS, FI/CO, or equivalent).
  • Strong knowledge of ISO 9001 and construction project workflows.
  • Proficiency in data visualization tools (Power BI, Excel Advanced) is an advantage.
  • Excellent leadership, problem-solving, and change management skills.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Project Management, Engineering, and Strategy/Planning

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