Business Process Analyst

2 weeks ago

Pasay, National Capital Region, Philippines SM Supermalls Full time

The Business Process Analyst will primarily act as a liaison to bridge the gap between business and technology. The Business Process Analyst may conduct a business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst, project manager, and quality assurance and may act as a scrum master should agile scrum be used as the software development methodology.

KEY DUTIES AND RESPONSIBILITIES

  • Gather and document critical business processes
  • Analyze and identify process areas that can be improved, standardized, and/or streamlined
  • Translate processes into business requirements in the form of flow charts, user interface, and functional specifications
  • Coordinate with IT Department for the development of business requirements into application systems
  • Conduct functional testing on developed applications

EXPERIENCE REQUIREMENT

  • At least 3 years of business process analyst experience
  • Proven background in creating user stories, process mapping and digitalization
  • Develop automation
  • Proven analytical and problem-solving skills
  • Excellent listener and communicator
  • Excellent organizational and time management skills

WORK LOCATION

  • Candidates should be willing to be assigned in Head Office - Pasay City.
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