Business Administrator

3 weeks ago

Manila, National Capital Region, Philippines Telstra Full time

What is the focus of the role?

As a Business Administrator, you are critical to the team you support in performing routine administrative and processing tasks in a timely and accurate manner, maintaining relevant and accurate records which are important for Telstra for audit and reference purposes. You thrive on providing responsive, considered support and being a key enabler for your team and Telstra, purposefully contributing to shared goals.

About the team

At Telstra, we're all about helping our customers connect: faster, better, and smarter. And that's where you come in, to help us realise our purpose, to build a connected future so everyone can thrive.

Our Enterprise business is a growth engine for Telstra, focused on providing business customers of all sizes with industry-based services and solutions. We meet a critical need in the market - combining connectivity infrastructure across the world with the leading technology solutions and expertise.

About the role

As a Business Administrator, your key responsibilities are:

  • Collaborate with relevant stakeholders to order equipment, supplies, and material within a prescribed process, and support senior team members in a timely and accurate manner to enable the smooth functioning of administration activities
  • Seek the guidance of senior team members and escalate issues that arise where appropriate, ensuring the relevant stakeholders are kept abreast of important details
  • Maintain relevant records and documentation for audit and reference purposes as guided by senior team member
  • Utilise relevant tools and applications to determine how to access, present and share information
  • Prioritise service requests in order to support other team members to drive the timely completion of strategic projects and activities
  • Leverage communication skills and business unit knowledge to assist the business in managing day to day administrative tasks
  • Maintain and update a database of satellite spectrum usage and licenses associated with satellite servicers ordered by customers, apply for and renew licenses as required.

About you

Essential

  • Experience in back-office support, case management
  • Experience in a high-volume environment with multiple demands
  • Self-starter and multi-tasker, juggling different processes

Highly Desirable

  • Experience in procurement purchase order work a plus
  • Advanced level skill in MS office tools especially EXCEL
  • Exposure to order management process a plus
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